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Customer Service Representative / Dispatcher in Streator, Illinois at

NewSalary: $15.00 - $20.00/hrEmployment Type: Full-TimeExperience Level: 0-1 Year
Streator, Illinois, 61364, United States
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Job Description

Customer Service Representative / Dispatcher

Streator, Illinois | Full-Time | $15 Per Hour

Quik-Kill Pest Eliminators is hiring a Customer Service Representative / Dispatcher to join our office team in Streator.

This is an excellent opportunity for someone who is friendly, dependable, detail-oriented, and enjoys helping customers. You'll play a critical role in keeping our operation running smoothly by coordinating service appointments, supporting field technicians, and providing exceptional customer service.

If you thrive in a fast-paced environment, enjoy staying organized, and take pride in helping people, we'd love to hear from you.

What You'll Do
  • Answer incoming customer calls
  • Schedule pest control service appointments
  • Dispatch and communicate with field technicians throughout the day
  • Explain Quik-Kill services to prospective customers
  • Enter and maintain accurate customer records
  • Provide friendly, professional support to customers and team members
  • Help ensure appointments and technician schedules stay on track
Pay & Schedule
  • $15.00 per hour
  • Full-time position
  • 40+ hours per week
  • Monday through Friday, 6:00 AM – 2:00 PM
  • Rotating Saturdays
Benefits
  • Paid training
  • Paid vacation
  • Company-matched retirement savings plan
  • Employee referral bonuses
  • Long-term career opportunities with a growing company
Qualifications
  • Previous telephone-based customer service experience
  • Strong communication and organizational skills
  • Attention to detail and accuracy
  • Comfortable learning and using new technology
  • Positive, professional attitude
  • Sales or retail experience is a plus
  • Pest control industry experience is a plus, but not required
Requirements
  • Ability to pass a pre-employment drug test
  • Ability to pass a background check
  • Reliable attendance and strong work ethic
Why Quik-Kill?

For more than 90 years, Quik-Kill Pest Eliminators has built a reputation for exceptional customer service and professional pest management solutions. We believe great employees are the foundation of our success and provide the training, support, and opportunities needed to build a rewarding long-term career.

Apply today and become part of the Quik-Kill team.

Quik-Kill Pest Eliminators is an Equal Opportunity Employer and a Drug-Free Workplace.

Job Location

Streator, Illinois, 61364, United States

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