Customer Service Representative / Dispatcher in Streator, Illinois at

Customer Service Representative / Dispatcher

Quik-Kill Pest Eliminators is hiring a Customer Service Representative / Dispatcher to join our office team in Streator.

This is an excellent opportunity for someone who is friendly, dependable, detail-oriented, and enjoys helping customers. You'll play a critical role in keeping our operation running smoothly by coordinating service appointments, supporting field technicians, and providing exceptional customer service.

If you thrive in a fast-paced environment, enjoy staying organized, and take pride in helping people, we'd love to hear from you.

• Answer incoming customer calls
• Schedule pest control service appointments
• Dispatch and communicate with field technicians throughout the day
• Explain Quik-Kill services to prospective customers
• Enter and maintain accurate customer records
• Provide friendly, professional support to customers and team members
• Help ensure appointments and technician schedules stay on track

• $15.00 per hour
• Full-time position
• 40+ hours per week
• Monday through Friday, 6:00 AM – 2:00 PM
• Rotating Saturdays

• Paid training
• Paid vacation
• Company-matched retirement savings plan
• Employee referral bonuses
• Long-term career opportunities with a growing company

• Previous telephone-based customer service experience
• Strong communication and organizational skills
• Attention to detail and accuracy
• Comfortable learning and using new technology
• Positive, professional attitude
• Sales or retail experience is a plus
• Pest control industry experience is a plus, but not required

• Ability to pass a pre-employment drug test
• Ability to pass a background check
• Reliable attendance and strong work ethic

For more than 90 years, Quik-Kill Pest Eliminators has built a reputation for exceptional customer service and professional pest management solutions. We believe great employees are the foundation of our success and provide the training, support, and opportunities needed to build a rewarding long-term career.

Apply today and become part of the Quik-Kill team.

Quik-Kill Pest Eliminators is an Equal Opportunity Employer and a Drug-Free Workplace.