Remote Hands Technician / Security Response Specialist in Portland, Oregon at Advanced Sentry LLC

Part-Time, Non-Exempt Hourly Employee (Flexible, On-Call / As-Needed Schedule)

Hours are not guaranteed and are based on client requests, dispatch needs, assignment availability, geographic coverage requirements, and operational demands.

Advanced Sentry LLC is seeking dependable and professional individuals to provide Remote Hands, Smart Hands, Facility Support, Site Inspections, Access Verification, and Unarmed Security Response services throughout the Portland / Hillsboro area.

This position primarily supports clients by providing on-site verification, documentation, inspections, facility checks, vendor support, and basic hands-on assistance under the direction of authorized remote teams.

The role may also include unarmed security response activities such as alarm response, site checks, access verification, and observe-and-report security duties.

This is an hourly, non-exempt position. All hours worked will be compensated in accordance with applicable federal, Oregon state, and local wage and hour laws.

Provide basic on-site support under the direction of authorized technical teams, dispatch personnel, supervisors, vendors, or clients.

Responsibilities may include:

• Performing visual inspections of equipment, rooms, cabinets, racks, cages, buildings, gates, doors, and access points.
• Checking equipment indicators, alarms, screens, displays, labels, and operating status.
• Taking photographs and videos for documentation purposes.
• Verifying site conditions and reporting findings.
• Confirming whether equipment, rooms, doors, or facilities are secured.
• Performing authorized power cycles when specifically instructed.
• Assisting with inventory verification and equipment identification.
• Following approved procedures and written instructions.
• Escalating any unclear, unauthorized, or unsafe requests.

Employees are not authorized to perform electrical work, equipment repairs, wiring modifications, network configuration changes, or other technical work outside their assigned training and authorization.

Complete assigned inspections and site verification checklists.

Responsibilities may include:

• Inspecting buildings, offices, warehouses, parking areas, data centers, server rooms, mechanical rooms, loading docks, and exterior grounds.
• Verifying that assigned areas are secure and free from obvious safety hazards.
• Identifying open doors, leaks, damage, tampering, environmental concerns, or unusual conditions.
• Recording observations through approved reporting systems.
• Submitting required photos, notes, timestamps, and reports.
• Promptly reporting incidents, hazards, or concerns.

Respond to client security requests and alarm notifications as assigned.

Responsibilities may include:

• Responding to intrusion alarms, access control alerts, door alarms, gate alarms, camera alerts, and related service requests.
• Conducting site inspections following alarm activations.
• Verifying the security status of doors, gates, buildings, and restricted areas.
• Providing an unarmed security presence when requested.
• Monitoring and reporting suspicious activity.
• Reporting property damage, safety concerns, unauthorized access attempts, or policy violations.
• Contacting dispatch, client representatives, emergency services, or law enforcement when required by company procedures.
• Completing incident documentation and reports.

This position is strictly an observe-and-report role. Employees are not authorized to physically intervene, detain individuals, use force, or engage in law enforcement activities.

Responsibilities may include:

• Verifying authorization for vendors, contractors, visitors, and technicians.
• Escorting authorized personnel when required.
• Confirming access permissions.
• Reporting access control issues.
• Protecting confidential client information and site security procedures.

Employees are expected to:

• Maintain professional communication with dispatch, supervisors, clients, and vendors.
• Check in and check out according to company procedures.
• Provide status updates during assignments.
• Complete accurate reports and documentation.
• Report delays, hazards, incidents, and unusual conditions.
• Remain on assignment until properly released.

Assignments may occur at:

• Data centers
• Commercial office buildings
• Industrial facilities
• Warehouses
• Retail properties
• Construction sites
• Critical infrastructure locations
• Telecommunications facilities
• Other client locations

Assignments may be scheduled, on-demand, dispatch-based, alarm-based, or client-requested.

Because this is a flexible, part-time, as-needed position, employees may not be eligible for all company-sponsored benefit programs.

Eligibility for any available benefits, reimbursements, paid leave, or company-sponsored programs will be communicated during the hiring process and administered in accordance with applicable federal, Oregon state, and local laws.

Advanced Sentry LLC is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex.

• High school diploma, GED, or equivalent.
• At least 18 years of age.
• Valid driver's license and reliable transportation.
• Ability to use a smartphone, mobile applications, email, and reporting platforms.
• Ability to follow written and verbal instructions.
• Strong attention to detail.
• Ability to work independently.
• Ability to communicate professionally with clients and coworkers.
• Ability to pass any legally permissible background screening required by clients or applicable law.
• Ability to obtain and maintain any Oregon licensing, certification, registration, or security credentials required for assigned duties.

• Remote Hands or Smart Hands experience.
• Data center experience.
• Facilities support experience.
• Alarm response experience.
• Access control experience.
• Security experience.
• Field technician experience.
• Dispatch experience.
• Critical infrastructure experience.

Reasonable accommodations may be made for qualified individuals with disabilities.Employees may be required to:

• Stand, walk, patrol, and inspect facilities for extended periods.
• Bend, kneel, crouch, reach, and climb stairs.
• Work indoors and outdoors in varying weather conditions.
• Lift and carry up to 50 pounds when required.
• Travel throughout the Portland / Hillsboro metropolitan area.