Product Owner in Alpharetta, Georgia at Actabl Services LLC

We’re providing better solutions for hotel companies as the world around us evolves and changes related to using technology, finding labor, and maximizing profits. Our mission is to empower the people that power hospitality. We give hoteliers actionable insights to know what to do, the tools to do it, and the visibility to know it worked. We bring together powerful hospitality tech solutions to maximize profits for more than 10,000 properties in hospitality markets around the world.

• Start with People: We are in the hospitality business and hospitality starts with people. This impacts both our being and our doing.
  • Being: We are responsible for building relationships, earning trust, and having fun. These things are fundamental to hospitality.
  • Doing: We will succeed if we start with great people working as one team. Empower others, speak the truth with care, and go together.
• Demand Integrity: Be trustworthy, be ethical, and be consistent whether someone is watching or not. Demand integrity of yourself and others to build the fabric of a high-integrity organization.
• Delight the Customer: We aim to delight our customers in the same way our customers aim to delight their guests. The question is not if completed a process or hit a metric, the question is whether or not the customer is delighted.
• Champion Innovation: We compete in the game of change and win through innovation. Think big and then think bigger when it comes to the innovation required to tackle the problems our customers face daily.
• Make it Happen: We show up prepared, care about the details, and follow through. Don't get distracted. Don't stop at blockers. Don't make excuses. Find a way and drive until it is done.

A Product Owner at Actabl manages, plans and coordinates the development of new products and enhancements of existing products based on short-term and long-term needs. We're hiring a Product Owner to run the day-to-day of the Data & Analytics portfolio. You'll own the backlog, write the tickets, run the ceremonies, triage questions, manage operational workflows, and keep stakeholders informed. This role blends product ownership, scrum master duties, and light project management; comfort across all three is required.

Typical Functions:

Product

• Backlog ownership
• Prioritization across initiatives
• Author epics and stories
• Maintain JIRA Product Discovery (JPD) and the team roadmap
• Exec summary updates for active initiatives
• Demo data products (external & internal)

Scrum / Delivery

• Run daily stand-up
• Manage the parking lot
• Prep & facilitate refinement mtgs, pod demos, retros
• Prep & facilitate pod demos

Operations

• Own the intake process (slack, email, customer calls)
• Maintain communication with stakeholders and triage
• Process data access or connection requests
• Explore and apply AI tools in your day-to-day work, finding new ways to simplify tasks, accelerate outcomes, and elevate your effectiveness.

• 3+ years of product owner, PM, scrum master or other role on a data and analytics team
• Comfort writing tickets, running ceremonies, and managing a backlog
• Understanding of SQL basics and a clear mental model of how data products are built (warehouses, BI tools, ETL/rETL)
• Strong written communication: exec summaries, stakeholder comms, clean tickets
• The ability to switch context from a ZenDesk access request to a roadmap conversation to a refinement session in one day without dropping any of them
• You apply strong critical thinking when working with AI-generated output. You know how to check for accuracy, identify bias or gaps, and validate results before relying on them.
• You use AI responsibly, with a basic understanding of security, privacy, and ethical data-handling considerations, and you know how to keep sensitive information safe when using AI tools.

Other nice to haves:

• Snowflake experience
• Sisense, Hex, or other BI tool experience
• Fivetran or other ETL tool experience
• Hospitality or hotel-tech domain knowledge
• CSPO or equivalent scrum certification
• Experience with data-as-a-service or customer-facing data products

• A strong commitment to understanding customer pain points, behaviors, and expectations. Ability to translate these insights into product features and solutions.
• Continuous hunger for learning and personal development
• Expertise in managing the end-to-end product lifecycle, from ideation to launch, optimization, and sunset phases.
• Ability to prioritize projects, allocate resources, and meet deadlines.
• Identifying and building relationships with key partners or stakeholders who can help drive product success.

We try to be specific about the experience we believe you’ll need to have in order to be successful in this position, however, we encourage you to apply even if you don’t meet 100% of the outlined bullet points. If you are excited about innovating hospitality through technology and are a top-performing team player with a strong work ethic, we’d love to hear from you!

This is a hybrid position and will be part of our Atlanta or Tampa office with an expectation of working three days (Tuesday-Thursday) in-office and two days (Monday & Friday) remote. Candidates located outside of these Metro Areas, specifically in the Denver area, will be reviewed and considered if necessary.

We are a hybrid friendly workplace with our main office in lower downtown Denver and with additional office hubs located in Atlanta & Tampa, and our remote based domestic & international employees support our hoteliers across the globe. No matter where you live and work, you’re a valued member of the Actabl team.

All Actabl full-time team members and their dependents based in the United States are able to receive the following benefits starting on the first of the month following the first day of employment:

• Medical, dental, and vision insurance plans for employees & eligible spouse and/or dependents
• Employer-paid life & AD&D, short-term disability & long-term disability
• Discounted pet insurance plans through Wishbone
• Employee Assistance Program (EAP) services available to employees & their dependents
• On-site gym available for free use at Denver office

• Competitive base salary with bonus structure
• Healthcare spending accounts with employer contributions
• 401(k) plan with an employer match of up to 4%

• Unlimited discretionary time off hours to be used when needed
• 10 observed US federal holidays throughout the year
• Winter recess for all Actabl employees between December 24th-January 2nd
• 12 weeks of parental leave for both birthing & non-birthing parents

Qualified candidates can expect a salary range of $85,000 - $105,000/year depending on experience. Potential for end-of-year bonus earnings and periodic merit increases also available based on company and/or personal performance. Individual pay is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.

We are committed to fostering a hiring process that reflects each candidate’s unique skills, experience, and perspective at Actabl. To support a fair and authentic evaluation process, the use of artificial intelligence (AI) tools to generate or assist with responses is not permitted during any stage of the interview process. This includes live interviews (in-person or virtual), as well as take-home assessments, test projects, and work samples.

We understand that some candidates may require accommodations that involve the use of AI. If you require any accommodations during the interviewing process please contact us in advance at people-team@actabl.com. We are committed to providing reasonable accommodations and ensuring that every candidate has an equitable opportunity to succeed!

A Secure Candidate Experience

All official emails and messages regarding opportunities at Actabl will come from our actabl.com email domain. Please be wary of communications from similar domains that may contain misspellings or slight variations. These could be attempts at phishing or impersonation. Actabl will never ask you for sensitive personal information during the hiring process such as social security numbers, banking information or other personal details.

Actabl is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all applicants and employees. You will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by federal, state, or local law.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.