HR Generalist & Recruiter in LAKEWOOD, Colorado at PERSONAL ASSISTANCE SERVICES OF C

Job Purpose

The HR Generalist & Recruiter supports the daily operations of the HR department by recruiting and onboarding employees; maintaining employee compliance; assisting managers through the hiring process; and ensuring that PASCO policies, practices, and regulatory standards are upheld. This role plays a critical part in ensuring PASCO has the staffing, compliance, and support needed to deliver exceptional care.

Key Duties and Responsibilities

Recruitment & Talent Acquisition

• Actively source, identify, and attract candidates for caregiver, CNA, DSP, LPN, RN, and administrative positions using online job boards, social media, community partnerships, referrals, and networking.
• Conduct phone and/or virtual prescreening to assess qualifications, experience, and alignment with PASCO values.
• Assist managers by scheduling interviews and participating in interviews as needed.
• Maintain all job postings, advertising campaigns, and open requisitions.
• Collaborate with service lines and the Scheduling Supervisor to ensure adequate staffing levels for PASCO consumers.
• Work with clients and candidates to determine optimal matches under the staffed caregiver model
• Maintain positive relationships with external partners such as job fair coordinators, advertising vendors, and workforce development groups.
• Track recruitment metrics, candidate flow, and hiring outcomes to support continuous improvement.
• Provide timely communication with candidates regarding benefits, policies, job requirements, workplace culture, and next steps.

HR Operations

• Ensure all employment eligibility requirements are met at hire and maintained throughout employment.
• Assist with various HR operations including caregiver onboarding, assisting with HR projects and driving key department initiatives forward.
• Support development and execution of employee compliance audits under direction of the Employee Compliance Manager.
• Utilize data to identify process gaps and recommend improvements that enhance compliance and efficiency.
• Field a high volume of calls/emails related to employment opportunities and general HR inquiries.
• Assist with end to end recruitment lifecycle including screening, scheduling, interviewing, selecting, and hiring as needed.
• Partner with the HR Director to support PASCO’s Diversity, Equity, Inclusion, and Accessibility initiatives.

Regulatory, Confidentiality & Organizational Alignment

• Maintain strict confidentiality of consumer and employee information, adhering to HIPAA and all state/federal requirements.
• Uphold PASCO’s commitment to “Care for the Caregiver” in all communications and decisions.

Key Measures of Performance for the Role

• Employee satisfaction on agency evaluations
• Quality of new hires and new employee retention
• Time-to-fill open positions
• Number of qualified candidates sourced, screened, and hired
• Participation in benefits programs (when applicable)
• Accuracy and timeliness in completing HR and compliance-related tasks

Qualifications

Experience

• 4–8 years of Human resources experience required
• Recruiting experience, preferably in healthcare (1–3 years)
• Employee compliance experience preferred
• ATS and HRIS experience preferred

Education

• Associate’s degree or equivalent required (High School diploma acceptable for strong recruitment background)
• HR training or certification (PHR/SHRM-CP or equivalent) preferred
• Home healthcare experience preferred

Knowledge, Skills & Abilities

• Bilingual in English and Spanish highly preferred
• Strong verbal and written communication skills
• Ability to work effectively with a diverse population
• Excellent organization, problem solving, and time management skills
• Ability to work collaboratively across departments
• Proficiency with Microsoft Outlook and general computer applications
• Ability to navigate and process work in electronic health record systems

Physical Requirements

• Primarily sedentary, detail oriented work involving computer use
• Occasional walking or standing (up to 1/3 of time)
• Ability to exert up to 10 lbs. occasionally
• Requires talking, hearing, typing, and close visual acuity for reading, data entry, and document review

PASCO’s vision and corresponding requirements

Ethical: We always try to do the right thing: We follow all applicable laws and regulations. We try to make ethical decisions and act with integrity. When serving consumers, we listen to and try to serve the consumers best interest. When we find a problem, we openly acknowledge and fix the problem.

Advocacy: We are advocates: We support consumer independence. We always try to see both sides of any issue and advocate for positions that support consumers, employees, and each other.

Learning: We are a learning organization: We strive to constantly improve how we serve our consumers, and operate the business. We have an open mind about new ways of doing what we do and are adaptable to the changing business and service environment. We learn from our mistakes. We reflect on and assess the results of any idea we implement, continuously improving based on the assessment. We look for development opportunities to constantly improve our professional skills.

Accountable: We are accountable: When we say we are going to do something we do it. But we are not just accountable for each assigned task or project. We are accountable for ensuring our business operates in a manner that is compliant, consumer/employee focused, and successful. When we see an issue we do not say “that is not part of my job.” We either own the issue to resolution or make sure the correct individual is alerted to the issue and takes ownership for resolution. We check back in to make sure the issue was resolved.

Team Work: We approach challenges as a team: When we identify a problem or opportunity, we approach it as a team. When we encounter an issue, the first question we ask is “Who should be involved in this conversation.” We are respectful of each individual’s ideas and suggestions. We are open to feedback from the team, and are comfortable providing feedback to the team.