Admissions Director-Skilled Nursing Facility-Experience required in Sylva, North Carolina at SYLVA OPERATIONS LLC

Sylva Valley Health & Rehab
Location: Sylva, North Carolina
Employment Type: Full-time

Sylva Valley Health & Rehab is seeking an energetic, organized, and relationship-focused Admissions Director to lead our admissions process and support continued census growth. This position requires at least one year of experience working in a skilled nursing facility (SNF).

• Manage the admissions process from initial referral through resident arrival.
• Review referrals promptly and coordinate clinical and financial approval.
• Communicate with hospitals, referral sources, residents, and families.
• Verify insurance coverage, benefits, authorizations, and payer information.
• Maintain accurate referral and admission documentation.
• Conduct facility tours and explain services to prospective residents and families.
• Build relationships with hospitals, physicians, case managers, home health agencies, and community partners.
• Follow up on pending referrals and identify barriers that may delay admission.
• Coordinate room assignments, transportation, equipment, medications, and other admission needs.
• Participate in census-development and marketing activities.
• Track referral sources, admissions, denials, and conversion rates.
• Maintain resident confidentiality and comply with HIPAA requirements.
• Collaborate with nursing, therapy, social services, the business office, and administration.
• Assist with admissions outside normal business hours when necessary.

• At least one year of work experience in a skilled nursing facility is required.
• Strong communication, organization, customer-service, and follow-up skills.
• Ability to manage multiple referrals and changing priorities.
• Comfortable using electronic referral platforms, email, and healthcare software.
• Professional, dependable, responsive, and able to protect confidential information.

• Previous experience in skilled nursing admissions, marketing, business development, or census management.
• Knowledge of Medicare, Medicaid, managed care, insurance verification, and authorization processes.

• Competitive compensation
• Supportive leadership team
• Opportunities for professional growth
• Collaborative, resident-centered workplace
• Meaningful work serving residents and families

Apply online at tinyurl.com/SylvaValley. Join Sylva Valley Health & Rehab and take ownership of a referral and admissions program where responsiveness, relationships, and results matter.

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