DONATION PROCESS ASSOCIATE - BRUNSWICK in Brunswick, Georgia at Goodwill of the Coastal

About the Role:

The Donation Process Associate plays a critical role in ensuring the efficient and accurate handling of donated items within our Brunswick facility. This position is responsible for managing the intake, documentation, and processing of donations to support our organization's mission and operational goals. The associate will collaborate closely with donors, logistics teams, and inventory management to maintain a seamless flow of goods from receipt to distribution. Attention to detail and adherence to organizational policies are essential to maintain the integrity and value of donated items. Ultimately, this role contributes directly to maximizing the impact of donations by ensuring they are processed promptly and accurately for further use or sale.

Minimum Qualifications:

• High school diploma or equivalent.
• Basic computer proficiency, including experience with data entry and inventory systems.
• Strong attention to detail and organizational skills.
• Ability to lift and move donated items safely, up to 50 pounds.
• Effective communication skills to interact with donors and team members.

Preferred Qualifications:

• Previous experience in donation processing, retail, warehouse, or inventory management.
• Familiarity with nonprofit operations or charitable organizations.
• Experience using inventory management software or customer relationship management (CRM) tools.
• Ability to work independently and as part of a team in a fast-paced environment.
• Additional certifications related to warehouse safety or logistics.

Responsibilities:

• Receive and inspect donated items to verify condition and completeness according to organizational standards.
• Accurately document and enter donation details into the inventory management system.
• Coordinate with logistics and warehouse teams to ensure proper storage and handling of donations.
• Communicate effectively with donors to provide updates and answer inquiries regarding their contributions.
• Assist in preparing donations for distribution or sale, including sorting, labeling, and packaging as needed.
• Maintain a clean, organized, and safe work environment in compliance with company policies.
• Support periodic audits and reporting related to donation processing activities.

Skills:

The Donation Process Associate utilizes strong organizational and data entry skills daily to ensure all donations are accurately recorded and tracked within the inventory system. Effective communication skills are essential for interacting with donors and internal teams, providing clear updates and resolving any issues promptly. Physical stamina and safe handling techniques are applied regularly to manage the receipt and movement of donated goods. Problem-solving skills help the associate address discrepancies or challenges in donation processing efficiently. Additionally, familiarity with inventory software and attention to detail ensure that all items are processed in compliance with company standards and contribute to the overall success of the donation program.

About Us:

Goodwill is an EEO employer and is committed to serving members of the military, Veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Our goal is to help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.  Goodwill provides access and opportunities to those with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request an accommodation if you are unable or limited in your ability to use or access our online application system as a result of your disability. Applicants with disabilities may contact Goodwill’s Human Resources Department at 912.354.6611 for assistance in accessing the on-line application system. Please be sure to include your name, preferred method of contact, and details on your requested accommodation. Goodwill will make every effort to respond to your request promptly.