Systems Administrator in Ottawa, Ontario at Rebel

Position Title: Systems Administrator
Location: Ottawa, ON (377 Dalhousie Street)

About Rebel
OUR CUSTOMERS BRING A VISION - WE BRING THE PLATFORM TO SHARE IT ONLINE.

Our customers bring a vision. We give them the platform to share it.
Rebel helps people and businesses show up online. Domains, hosting, infrastructure. We keep it simple, reliable, and built to scale.
No unnecessary layers. No corporate theatre. Just smart people doing good work together.
Our manifesto: Be Thoughtful, Be Simple, Be Brave.

Role Overview
We're looking for a Systems Administrator to join our Systems Team. You'll be a hands-on contributor responsible for the day-to-day operations of our IT infrastructure, cloud environments, and hosting platforms, keeping things secure, reliable, and running smoothly.
This is a role for someone who takes ownership, brings energy, and isn't afraid to dig in when things get hard.

What You’ll Do

• Manage user access, endpoints, and day-to-day IT operations
• Maintain and improve internal documentation and processes
• Support onboarding/offboarding and device lifecycle management

• Administer and maintain Windows and Linux servers
• Monitor system health, apply patches, and ensure stability
• Contribute to disaster recovery planning and uptime improvements

• Support AWS environments including IAM, networking, compute, and storage
• Assist with infrastructure changes and capacity planning under the Team Lead
• Help document cloud configurations and maintain operational runbooks

• Manage and support hosting environments including Plesk and WordPress
• Troubleshoot hosting issues and maintain platform reliability
• Assist with migrations and platform improvements as needed

• Apply security patches and support access control best practices
• Participate in incident response — triage, escalate, resolve
• Help maintain audit logs, security baselines, and compliance hygiene

• Participate in on-call rotation to support production environments
• Respond to alerts and critical incidents outside of business hours as needed
• Collaborate with the Team Lead during major incidents and post-mortems

What Matters Most

We can teach tools. We can’t teach mindset.
We’re looking for someone who:

• Takes ownership and follows through, without being asked twice
• Stays calm under pressure and solves problems methodically
• Communicates clearly and works well with a small, close team
• Is curious, keeps learning, and isn't precious about asking for help

What You Bring

• 3–5 years of experience in a systems administration or IT infrastructure role
• Solid hands-on experience with both Windows Server and Linux (Ubuntu/CentOS/RHEL)
• Working knowledge of AWS services (IAM, EC2, S3, VPC, Route 53)
• Experience with hosting platforms such as Plesk and WordPress
• Comfort supporting IT operations including endpoint management and user access
• Familiarity with security fundamentals: patching, access controls, incident handling
• Exposure to monitoring tools, ticketing systems, and basic scripting or automation
• Comfort in on-call or production support environments

Nice to Have

• Experience with Git and basic DevOps workflows
• Scripting ability in Bash, Python, or PowerShell
• Familiarity with infrastructure-as-code terraform, ansible, git, ci/cd
• Any relevant certifications (AWS, CompTIA, Microsoft, etc.)

What We Offer
The opportunity to work in an atmosphere that truly rewards hard work and creative thinking.

• A central downtown Ottawa location
• Comprehensive health and dental benefits
• A fully stocked fridge, smoke-free environment, and a team that actually likes each other

Compensation
CAD $70,000 - $90,000 annually, plus benefits.

How We Hire
As part of our recruitment process, we have used online, automated systems that include the use of actual intelligence as well as what the government now defines as artificial intelligence, for the last 20 years. All final hiring decisions are made by our team and yes, they are quite human. You should be as well please.

NON-SMOKERS ONLY PLEASE
If Rebel sounds like the right place for you — what are you waiting for?