Accounts Receivable Specialist in Lancaster, Pennsylvania at Always Lancaster

Our Team: At LNP Media Group, our work is rooted in service to our community. As a nonprofit media organization, we are dedicated to delivering trusted journalism, meaningful storytelling, and essential information that helps our community stay informed, engaged, and connected. Our mission-driven approach ensures that our reporting and services strengthen civic life and support the long-term vitality of Lancaster County.

We believe great work happens when talented people feel supported, respected, and empowered. Our culture values collaboration, accountability, curiosity, and innovation. We encourage employees to bring their ideas, perspectives, and passion to the table as we continue to evolve in a rapidly changing media landscape.

At LNP Media Group, every role contributes to our shared purpose – to serve the community through impactful journalism and responsible stewardship of a trusted local institution.

Summary: The Accounts Receivable Specialist is responsible for managing and maintaining accurate accounts receivable records, processing customer payments, monitoring outstanding balances, and supporting timely collection of payments. This position plays an important role in maintaining the organization's financial accuracy and supporting daily accounting operations.

Essential Duties and Responsibilities:

· Process and record customer payments, including checks, electronic payments, and other transactions.

· Monitor accounts receivable aging reports and follow up on outstanding balances.

· Communicate professionally with customers regarding billing inquiries, payment discrepancies, and past-due accounts.

· Pull Lock box files from bank sight and upload into ERP.

· Reconcile customer accounts and investigate discrepancies to ensure accurate financial records.

· Maintain accurate and organized accounts receivable documentation and records.

· Assist with month-end and year-end closing activities, including account reconciliations and reporting.

· Collaborate with internal departments to resolve billing issues and ensure timely payment collection.

· Prepare deposits and assist with cash application and payment tracking.

· Generate accounts receivable reports and provide updates to management as needed.

· Support internal and external audits by providing requested documentation.

· Identify opportunities to improve accounts receivable processes and efficiencies.

· Perform other accounting and administrative duties as assigned.

Supervisory Responsibilities: This position does not have any supervisory responsibilities.

Minimum Qualifications: The requirements listed below are representative of the knowledge, skills, and/or abilities required for this position. To perform this job successfully, an individual must be able to perform the essential functions of the job satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

· Education/Experience: HS Diploma or equivalent required with 3 years in a finance related role.

· Communication Skills: Ability to read and interpret instructions, policies, and procedures, and communicate effectively in writing and verbally with employees and stakeholders. Effective communication, negotiation, and de-escalation skills are required.

· Technical/System Skills: Proficiency in Microsoft Office tools. Comfort working with AI tools, data, and performance metrics. Readiness to learn new systems. Basic knowledge of accounting software will be helpful to the role.

· Physical Requirements: Ability to sit, stand, walk, and use standard office equipment as needed to perform job duties. Reasonable accommodations may be made.

· Work Environment: Professional office environment using standard office equipment such as computers, phones, and copiers.

Equal Opportunity & Employment Notice

LNP Media Group is committed to creating an inclusive workplace where all employees are treated with respect and dignity. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable federal, state, or local laws.

LNP Media Group is committed to providing reasonable accommodations for qualified individuals with disabilities throughout the application process and during employment. Individuals who require accommodation should notify Human Resources.

This job description is intended to describe the general nature and level of work being performed and is not intended to be an exhaustive list of all responsibilities, duties, or qualifications required. Duties and responsibilities may change based on organizational needs.

Employment with LNP Media Group is at-will, meaning that either the employee or the organization may terminate the employment relationship at any time, with or without cause or notice, subject to applicable law.