Key Account Mgr USA W- Senior Sales Mgr -Cananda (Hybrid) in St. Charles, Illinois at TIGER DRYLAC CANADA INC

US / CA | Hybrid Position | North America

LOCATION: British Columbia, Canada or Washington or Oregon, USA

Ready to lead, inspire, and drive growth?

At TIGER, we believe great results start with great people. We’re looking for a strategic and customer-focused Key Account Manager – Technical Sales & Sales Management to lead our regional technical sales team, strengthen key customer relationships, and drive business growth across the market.

This is an exciting opportunity for a sales leader who combines commercial expertise, team development, and a passion for building long-term customer partnerships. You’ll play a key role in shaping sales strategies, developing new business opportunities, and helping our customers succeed through innovative coating solutions.

Sales Leadership & Strategy

• Lead, coach, and develop the regional technical sales team, fostering a culture of accountability, collaboration, and continuous improvement.
• Develop and execute strategic sales plans aligned with business objectives and growth targets.
• Analyze market trends, competitive intelligence, and sales performance to identify opportunities and guide decision-making.
• Monitor sales targets, gross profit, and margins, ensuring the team remains focused on sustainable business growth.
• Support pricing decisions and provide guidance on commercial approvals.

Key Account Management & Business Development

• Build and strengthen relationships with key accounts and strategic customers.
• Identify, develop, and pursue new business opportunities to expand our market presence.
• Partner with sales representatives to develop customer-specific account plans, strengthen value propositions, and close new business.
• Support the transition and development of customer accounts, ensuring strong relationships and continued growth.
• Collaborate with customers to understand their needs and deliver effective, value-driven solutions.

Customer Experience & Cross-Functional Collaboration

• Champion an excellent customer experience by improving communication, responsiveness, and coordination across teams.
• Work closely with internal stakeholders to address customer concerns, resolve issues, and improve processes.
• Ensure the team understands customer expectations and consistently delivers on commitments.
• Identify opportunities to streamline workflows and strengthen collaboration between sales and internal departments.

Market Development & Marketing Support

• Conduct market and competitive analysis to identify emerging trends and growth opportunities.
• Collaborate on marketing goals and initiatives, including trade shows, exhibitions, product launches, and promotions.
• Maintain accurate customer and sales information in the CRM system.
• Prepare sales analyses, reports, and action plans to support business decisions.

• A bachelor's degree in Business Administration, Marketing, or a related field, and/or 10+ years of field sales experience with a proven track record of success.
• At least 5 years of experience in sales leadership, including team management, coaching, and performance development.
• A minimum of 10 years of experience in the coatings industry.
• Strong commercial acumen, including experience with sales strategy, profitability, gross margins, and account development.
• A demonstrated ability to build lasting customer relationships, identify opportunities, and close business through consultative and value-based selling.
• Excellent leadership, communication, analytical, and problem-solving skills.
• A collaborative mindset and the ability to motivate teams while driving results.
• Willingness to travel up to 65% of the time to support customers and business needs.

At TIGER, you'll join an international, family-owned business with a long-standing reputation for quality, innovation, and customer partnerships. Founded in 1930, TIGER has grown into a global organization with production facilities, research and development centers, and a sales network spanning approximately 50 countries.

We offer the opportunity to make a meaningful impact, lead talented people, build lasting customer partnerships, and contribute directly to our continued growth.

Interested in making your next career move count?

We'd love to hear from you! Apply with your resume and tell us how your experience can help drive the next chapter of growth at TIGER.

This is a hybrid position supporting TIGER Drylac USA (TDU) and TIGER Drylac Canada (TDC). Travel requirements may be significant depending on customer and business needs.