PROGRAM DIRECTOR in New York, New York at Emma L Bowen Community Service Center

NewSalary: $120000 - $135000Job Function: Executive/Management
Emma L Bowen Community Service Center
New York, New York, 10031, United States
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Job Description

Essential Duties and Responsibilities:

  • Oversees and monitors the overall administration of AOPD.
  • Develops and oversees the growth and expansion of AOPD.
  • Develops and oversees program policies and procedures, including OMH regulations and policies
  • Develops training curriculum for staff and conducts staff training.
  • Represents and networks with other programs, organizations, coalitions, and government agencies.
  • Participates in agency administrative meetings and trainings
  • Monitor and assess client progress, ensure treatment plans are effective and timely & adjustments made where necessary.
  • Manage the programs budget, allocate resources efficiently and identify opportunities for cost effectiveness.
  • Collaborate with the executive team to set program goals, monitor progress, and make data driven decisions to achieve objectives.
  • Develop and implement strategic plans, policies, and procedures for AOPD.
  • Develop and maintain quality assurance program to continuously evaluate and improve the effectiveness of services.
  • Meets regularly with the Supervisors
  • Participate in administrative meetings, training sessions and other meetings/ conferences both

inter and intra-agency. Provide consultation and assistance to other agency units on issues relating to adults.

  • Leads program in planning and evaluation of program goals.
  • Develop and maintain a community resource directory to be accessed and used by parents and staff
  • Work closely with the executive team to set and execute strategic growth plans for the program.
  • Establish and monitor a supervisory and accountability structure for the program.
  • Ensure the program has sufficient interns throughout the year.
  • Develop a comprehensive, multi-year organizational AOPD mental health strategy with clear goals and collaborate with key staff to execute.
  • Build network of external partners and resources to ensure we are using evidence-based best practices to meet unique needs of children and families
  • Provide crisis intervention and risk assessment, as needed
  • Serves as a liaison/coordinator between city agency partners, community partners, and other adult services.
  • Develop new services and add on programs
  • Responsible for the ongoing accreditation and appropriate approvals for the program.

Evaluation Criteria:

  • Meeting Budget Objectives
    • Effectively manage and adhere to the program’s budget.
    • Demonstrate cost-efficient resource management.
  • Clinician and Provider Engagement
    • Ensure that all clinicians and providers meet or exceed their engagement targets.
    • Monitor staff performance and provide feedback and support to improve engagement.
  • Client Census and Plan Achievement
    • Achieve targeted client census figures consistently.
    • Implement strategies to maintain or increase client intake as needed.
  • Quality of Client Care
    • Oversee the delivery of high-quality care to all clients.
    • Ensure compliance with all applicable health and safety standards.
  • Integrated Care Implementation
    • Foster a collaborative approach between various care providers to ensure integrated service delivery.
    • Develop and maintain partnerships with other agencies to enhance client care.
  • Overall Program Management
    • Supervise and lead the outpatient team effectively, ensuring all operational objectives are met.
    • Conduct regular reviews and updates of program policies and procedures to ensure they meet current needs.
  • Quality Assurance and Utilization Reviews
    • Regularly perform quality assurance reviews and utilization assessments.
    • Implement improvements based on review findings to enhance service delivery.
  • Leadership and Staff Development
    • Provide strong leadership and clear direction to all staff members.
    • Support and facilitate the ongoing professional development of staff, particularly social work supervisors.
  • Regulatory Compliance
    • Ensure the program complies with all governmental and regulatory mandates.
    • Keep abreast of changes in regulations and implement necessary changes promptly.
  • Performance Reporting
    • Prepare detailed reports and evaluations on staff performance and program effectiveness for the Medical/Executive Director.
    • Use data and feedback to inform strategic decisions and program enhancements.

Education and/or Work Experience Requirements:

  • Master’s degree in social work and New York State License/certification with five (5) years of clinical and administrative experience working with the adult chronically mentally ill population.

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Job Location

New York, New York, 10031, United States

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