Copy of Rentals Manager at Echo Mtn Ski and Event Center LLC – Idaho Springs, Colorado

Job description

Rental Shop Manager

Description

Responsibilities Include (but not limited to):

· Train, Manage & Lead rental shop staff

· Participate in weekly Manager meetings

· Work closely with Rental Supervisor

· Cover all operational hours between you and the Rentals Supervisor

· Model & enforce a safe workplace by adhering to safety policies

· Shape and encourage a healthy esprit de corp in the rental shop

· Encourage and maintain a healthy mental attitude in the shop

· Work closely with the Customer Service & Ambassador departments

Know how to do every job in the rental shop

· Deliver an enthusiastic and professional level of customer service at all time

· Explain to guests how to operate rental equipment along with safety practices and guest responsibility

· Prepare rental equipment by cleaning, servicing and testing

· Maintain a safe working environment by adhering to safety policies

· Consistently follow the steps of the service cycle

· Demonstrate knowledge and understanding of current equipment

· Various administrative duties such as conducting inventory, nightly reports and paperwork

· Protect company assets through loss prevention techniques

· Keep rental area clean, safe and organized

· Maintain overnight storage of equipment in racks

· Responsible for adjusting, tuning and maintenance of rental equipment (including usage of disinfectant aerosol sprays)

· Communicate with Echo staff on product levels/availability and assist in operations as needed

· Responsible for the completion of rental/liability forms and ensure proper payment has been received

· Assist families in the placement and labeling of ski/snowboard equipment

· Other duties as assigned

Wage: Pay ranges from $26-$30 hr/ for Seasonal FTE; Dependent on Experience; End of Season bonus potential for FTE & PTE who meet employment, attendance and conduct standards. Qualified applicants must be able to complete a background check and reference checks. Echo Mountain is a drug-free workplace.

We hire the most highly qualified people available:

· Season Pass for you AND your immediate family/significant other

· 50% off Food & Beverage

· 50% off Rentals

· 50% off Merchandise

· Paid Sick Leave

· Flexible Scheduling

· Discounts with local and industry businesses

· Free & Discounted Lift Tickets @ resorts across CO

Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for all team members. We are an equal opportunity employer as defined by federal, state or local laws.

Qualifications

Behaviors: Consistent performer, easy to get along, customer service focused

Required: Rental shop experience 4+ years

Functional Expert: Considered a thought leader on a subject

Team Player: Works well as a member of a group

Enthusiastic: Shows intense and eager enjoyment and interest

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Education Preferred: Minimum High School or GED