Hostess in Rocky River, Ohio at Westwood Country Club

Be the First Impression That Lasts!
Do you enjoy connecting with people and creating a warm, welcoming atmosphere? Westwood Country Club is looking for a friendly and organized Host/Hostess to be the face of our dining experience. From greeting members to managing seating flow, this role is key to ensuring every guest feels valued from the moment they arrive.

At Westwood, we pride ourselves on exceptional service, strong teamwork, and creating memorable experiences for our members and their guests.

What You’ll Be Doing:
Greet members and guests with a warm, professional welcome
Manage reservations and maintain accurate seating charts
Provide wait time estimates and manage waitlists as needed
Escort guests to dining and bar areas and ensure smooth seating flow
Maintain cleanliness and organization of the host stand and entry area
Assist with to-go orders and coordinate with service staff
Communicate effectively with team members to support efficient service
Address guest concerns promptly and escalate when needed
Follow all safety and food safety guidelines
Support the team with additional duties as assigned by leadership

What We’re Looking For:
High school diploma or currently working toward a GED
Previous restaurant, hospitality, or country club experience preferred
Strong communication and interpersonal skills
Friendly, approachable, and service-oriented mindset
Organized and able to multitask in a fast-paced environment
A positive attitude and team-first mentality

Physical Requirements:
Ability to stand and walk for extended periods
Frequent bending, reaching, and light lifting (up to 30 lbs.)
Comfortable working in a fast-paced, sometimes noisy environment
Ability to work in varying conditions, including warm or humid settings

Why Westwood Country Club?
Established in 1914, Westwood Country Club is known for its exceptional dining, beautiful facilities, and strong sense of community. Our team takes pride in delivering high-quality service in a welcoming, member-focused environment.