Director of Events in Chicago, Illinois at W Chicago - Lakeshore

Are you a master of coordination, a champion of customer service, and a natural leader? The Wade Hotel, a premier destination in the heart of Chicago, is looking for a Director of Event Operations who thrives on creating unforgettable guest experiences and seamless event execution.

As the key liaison between our hotel and event clients, you’ll bring meetings and conventions to life—ensuring every detail is executed flawlessly. From managing contracts to orchestrating departments, you’ll be the driving force behind successful events that keep guests coming back.

• Lead the charge in executing sales agreements and event logistics
• Collaborate with hotel departments to deliver exceptional service
• Maximize revenue through strategic up-selling
• Foster relationships that lead to repeat business

• A passion for hospitality and guest satisfaction
• Strong leadership and multitasking skills
• Tech-savvy with systems like Delphi, Excel, Outlook, and CAD tools
• A sharp eye for detail and a knack for problem-solving
• Previous experience in event planning or hotel operations

• Bachelor’s degree in Hospitality, Communications, or Sales & Marketing
• 1+ year of supervisory experience in guest-facing roles

At Wade Hotel, we don’t just host events—we create experiences. Join a team that values innovation, professionalism, and the vibrant spirit of Chicago. Whether it’s a high-profile conference or an intimate gathering, you’ll be at the center of it all.

Ready to make your mark in hospitality? Apply today and bring your event operations expertise to the Wade Hotel!