Customer Service Officer | EzyStrut Bankstown in Bankstown Aerodrome, New South Wales at Korvest Ltd

About EzyStrut

EzyStrut, part of ASX listed company Korvest Ltd, is a leading supplier and manufacturer of cable support systems, with a proven track record of supplying to the mining, oil and gas, communications, transport infrastructure, and energy industries throughout Australia.

Our passion is to provide the highest standards of products, services and value to our customers, and we achieve this through highly skilled, diverse and dedicated staff. We value what our staff bring and offer recognition and incentive programs to celebrate our achievements.

Join a market-leading Australian manufacturer backed by an ASX-listed company, where your customer service skills directly shape business outcomes.

We're growing and this role, like many others we currently have on offer, exists because of the ongoing success of EzyStrut. We want experienced customer service professionals to grow with us. Join our team at our new facility in Bankstown, NSW as a Customer Service Officer and become the trusted link between our customers and the business.

Your new role:

Reporting to the Customer Service Team Leader, you’ll be the first point of contact for wholesalers, distributors, and industry customers handling inbound sales calls, processing orders, preparing quotations, and building relationships that keep customers coming back.

You’ll also manage a variety of customer data and order entry tasks, ensuring accuracy and follow-through at every step. Your work directly supports the sales team and shapes every customer’s experience with EzyStrut.

You will bring:

• 2+ years in customer service, internal sales, order processing or administration
• Comfortable with a varied role that includes both customer contact and data entry/administration tasks
• Intermediate skills in Microsoft Office or similar systems (ERP/CRM experience a bonus)
• Industry exposure to electrical, mechanical, construction, building products or similar is an advantage but not essential

At EzyStrut you will enjoy working for a company that values its people.

EzyStrut is the kind of place where people stay. Our team is close, our leaders are hands-on, and our customers are long-term. You’ll be offered a competitive salary, a real annual bonus, and a clear path forward, whether that’s growing within customer service or branching into sales or operations.

• Base salary $65,000–$75,000 + annual KPI bonus $5,200
• Permanent full-time role with a profitable, ASX-listed company
• Genuine career development
• Supportive team with leaders who know the industry
• Employee referral bonuses, community support programs, and Employee Assistance Program (EAP)
• Bankstown-based with no travel or shift work required

The successful applicant will be highly motivated, enthusiastic, customer-focused, and have an aptitude to learn and adapt. We hire for potential as much as experience, so even if you don’t tick every box, we encourage you to apply.

We hire for potential as much as experience, so even if you don't tick every box, we encourage you to apply.

Starting out your career in customer service? We’re also looking for Trainees

If you’re earlier in your career, perhaps you’ve had some work experience in retail, hospitality, or administration and you’re motivated to earn a qualification while working, we’d like to hear from you. EzyStrut supports a Business Traineeship that combines on-the-job learning with a formal qualification. You don’t need to have done it all, you just need to bring the right attitude and a genuine interest in growing with us.

To learn more and apply for a Traineeship go to https://tinyurl.com/EzyStrut-Trainee

To view all current opportunities available go to https://www.korvest.com.au/careers

Get some Insight into our company culture

Learn more about what it is like working at Korvest & EzyStrut, view our employee magazine https://www.korvest.com.au/news