Access to Care Clinic Veterinarian(s) at Young Williams Animal Center of East Tennessee – Knoxville, Tennessee

Young-Williams Animal Center (YWAC) exists to end pet homelessness, promote animal welfare, and enhance the human–animal bond. Every day, our team works to provide care, compassion, and community connection through innovative programs, partnerships, and storytelling that inspire action and save lives. We are currently seeking a full-time Care Clinic Veterinarian. While the position will rotate between our Care Clinic and Shelter Clinic, the initial and primary focus will be as lead Veterinarian of our new Low-Cost Veterinary Care Clinic which serves Knox and surrounding counties with much-needed High-Quality and Low-Cost care for community pets.

Position Summary

Veterinarians needed to rotate between the shelter and the new Young-Williams Care Clinic and will be responsible for all medical services provided to these animals. The Care Clinic portion of this position will work with community / owned animals to provide quality, low-cost, general practice care/surgery. The shelter veterinarian portion will provide quality care to animals housed in our YWAC facility; this includes surgery, diagnostics and treatment.

ESSENTIAL FUNCTIONS

Veterinary Medicine

Conduct physical examinations, diagnostics, and treatment of shelter animals.

Perform sterilization surgeries and other surgical procedures for shelter animals.

Assist with the evaluation and establishment of disease control and euthanasia protocols for the shelter

and clinic.

Perform or oversee euthanasia performed within both clinic.

Provide emergency care to injured stray animals impounded at YWAC.

Provide “on-call” services for shelter animal emergencies when scheduled and during clinic closures.

Ensure excellent customer service and a positive experience for our clients.

Maintain appropriate licensing and complete required continuing education courses. Adhere to state

regulations and organizational protocol regarding animal care, treatment, advocacy and the mission of

the organization.

Clinical Operations Responsibilities

Oversee controlled drug logs, maintaining DEA requirements.

Contribute to the proper care and maintenance of all hospital equipment.

Coordinate with the Medical Director to ensure animal care is completed effectively on weekends and holidays.

Promote cost savings within the department.

Attend regularly scheduled leadership team meetings, all staff meetings, and other one-on-one meetings as scheduled.

Ensure continuity of care for shelter animals through regular, proactive communication about special

needs patients with veterinary staff, Medical Director and Director of Medical Operations.

Client Service Responsibilities

Ensure that quality service is provided to both people and animal clients by the staff of the Veterinary

Clinic. Assist employees in situations requiring immediate problem solving.

Promote good public relations in accordance with Young-Williams’ practices. Communicate situations that could be potentially damaging to the professional image of the organization to Medical Director or CEO in a timely manner.

Identify issues relating to operations and client service that may adversely affect Young-Williams and

communicate to the Director of Medical Operations or the appropriate department director.

Provide quality service to customers, volunteers, and staff. Represent the organization in a professional

and courteous manner at all times.

Inform clients and constituents of donation opportunities as appropriate and cultivate relationships with current and potential donors.

Operational/Departmental Responsibilities

Provide the Director of Medical Operations with the appropriate information to prepare DVM work schedule to efficiently cover absences.

Develop treatment protocols and plans for issues that affect the shelter care clinic and spay/neuter program in collaboration with the Medical Director and Director of Medical Operations.

Actively supports other departments, staff and volunteers and promote the development of skills related to the advancement of our goals and mission.

Serve as a role model for the culture of the organization. Maintain a positive and professional attitude.

COMPETENCIES

Professional Communication Proficiency – oral and written.

Planning and Delegation.

Ethical Conduct.

Strategic Thinking.

Leadership.

Decision Making.

SUPERVISORY RESPONSIBILITY

Assist with providing day-to-day supervision of medical care and procedures performed by veterinary

support staff to ensure compliance with safety and personnel practices and procedures. Identify issues

and address with the Director of Medical Operations or Medical Director.

Maintain regular and effective communication with staff through various methods to ensure the smooth

coordination of the medical functions of the clinic.

Provide staff performance feedback to Clinic Manager and Medical Director for use in annual review

process.

Work cooperatively to orient, train and supervise veterinary students and prepare necessary evaluations both at the shelter and the Care Clinic.

WORK ENVIRONMENT/ EQUIPMENT USE

Indoors in a high noise air-conditioned/heated building, outdoors at shelter or on-location for various

activities.

This role routinely uses standard office equipment such as PC, printer, copy machine, fax machine, filing

cabinets, telephone, as well as cleaning equipment and supplies.

PHYSICAL/MENTAL/SENSORY DEMANDS

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; and taste or smell. The employee must occasionally lift or move up to 100 pounds with assistance. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Regular exposure to animals and their bodily fluids, cleaning chemicals, fumes, dust, bites, and scratches.

Duties are performed indoors in a high noise airconditioned/heated building, outdoors at the shelter, or on-location for various activities. Must use self-care skills to combat compassion fatigue.

POSITION TYPE/EXPECTED HOURS OF WORK

This is a part/full time position. Hourly/Salary and pay rate negotiable Work hours may vary and evening, weekend, and holiday hours will be required.

Shared on-call responsibilities (via phone and in person at the care clinic and shelter).

TRAVEL

No travel is required.

EDUCATION AND EXPERIENCE

Doctor of Veterinary Medicine or equivalent required.

Licensure in Tennessee, or eligibility to obtain licensure within reasonable time after hiring.

Require 2 years of shelter medicine, general small animal practice, or HQHVSN or 1 year internship or

additional training in shelter medicine or a graduate degree in a related field (public health, epidemiology)

Supervisory, management and customer service experience is preferred.

Strong proficiency with Microsoft Excel, PowerPoint, Word, Outlook is required, and experience with

database software administration and reporting is strongly preferred.

SKILLS AND PROFICIENCIES

Positive, optimistic outlook.

Ability to handle multiple tasks in a busy workplace environment.

AAP/EEO STATEMENT

Young Williams Animal Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, gender, color, religion, sex, national origin, sexual orientation, age, disability or genetic information.

This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job

responsibilities as assigned by immediate supervisor and other management as required.

This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment.