Production Manager (Salaried) at Knox Area Rescue Minist – Knoxville, Tennessee

Join a Mission That Changes Lives — Including Yours

At KARM Stores, our production teams turn donations into opportunity. The Production Manager leads the back-of-house operation to ensure donations are processed efficiently, accurately, and safely--sothe sales floor is stocked, customers are served well, and our mission is funded.

Role Snapshot: Hands-on leader responsible for daily production execution. team coaching, and operational standards from donation intake through processing, pricing, and flow to the sales floor.

Why Work at KARM Stores?

• Every Sunday Off — Guaranteed
• Competitive pay based on location and experience
• 25% Employee Discount
• 90-Day Performance Review Eligibility
• Performance-Based Increases
• Referral Bonuses & Incentive Opportunities
• Paid Time Off & Benefits Eligibility (Full-Time)
• Career Growth & Advancement Opportunities
  
  

Position Type

Full-Time-Salaried

Key Responsibilities

• Production Leadership
  • Set & communicate daily/weekly production goals and priorities to the team
  • Monitor progress in real time and adjust workflow & staffing to maintain pace.
  • Review store dashboards/production metrics & communicate expectations and results team members.
  • Ensure smooth flow from donation intake to processing, pricing, and sales floor readiness.
• Team Leadership & Accountability
  • Coach, train, & provide regular feedback to team members; document performance as needed.
  • Maintain a positive, respectful, mission-driven work culture aligned to KARM values
  • Address performance issues promptly in partnership with store leadership/HR policy.
  • Support hiring, onboarding, cross-training, and scheduling to meet production needs.
• Operational Oversight
  • Ensure required paperwork (production logs, labor tracking, daily reports) is accurate and submitted on time.
  • Build and manage team schedules based on donation volume, store needs, and staffing levels.
  • Maintain strong inventory control in processing areas; ensure appropriate sorting, accuracy, and staging.
  • Identify barriers to production flow and implement solutions to improve efficiency and quality.
  • Maintain clean, organized, and safe work areas; reinforce safety expectations and proper equipment use.

What Success Looks Like

You will thrive in this role if you:

• Enjoy hands-on, physical work
• Like measurable goals & hitting production targets
• Can stay focused in a fast-paced environment
• Work well leading a team
• Take pride in quality & consistency

Qualifications

Required

High school diploma or equivalent.

1–3+ years of experience in retail, production, warehouse, or operations leadership (or equivalent).

Demonstrated ability to lead and motivate a team in a fast-paced environment.

Ability to track metrics, follow processes, and ensure accuracy/quality.

Strong communication and problem-solving skills.

Preferred

Experience in thrift/retail production, inventory flow, pricing, or warehouse processing.

Experience scheduling teams and managing daily production goals.

Familiarity with POS or basic computer systems (Google Workspace a plus).

Work Environment / Physical Requirements

Frequent standing, walking, bending, lifting, and moving items throughout the shift.

Ability to lift/move up to 50 lbs.

Works in a production/warehouse environment with varying temperatures and donation volumes.

Faith-Based Statement

KARM Stores is a faith-based, mission-driven organization and an equal opportunity employer. Reasonable accommodations are available as required by law.

Additional Information

KARM Stores participates in E-Verify and confirms employment eligibility through Form I-9 documentation.

We are proud to be a second-chance employer. Criminal history does not automatically disqualify applicants. Background checks are conducted in accordance with applicable law.

KARM Stores is an Equal Opportunity Employer.