Recovery Support Specialist - HROT Outreach at HOUSTON RECOVERY CENTER LGC – Houston, Texas

Shift Available:
Monday - Thursday 6:00 PM - 4:00 AM

Due to the nature of the services provided and the need to protect client privacy and safety, this position requires a female staff member as a bona fide occupational qualification (BFOQ), consistent with applicable federal and state laws.

Position Summary
The Recovery Support Specialist assigned to the HROT Outreach program will primarily work in the field, serving homeless individuals with addiction issues. The duties will focus on building rapport with homeless individuals and assisting in transporting those who are publicly intoxicated to the Houston Recovery Center. The Recovery Support Specialist in this project must understand the community’s culture and ethnicity and be able to respond positively to its challenges.

Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
• Comply with HRC Work Culture Building Blocks and follow HRC Code of Conduct.
• Keep Client Care a top priority during client stay in the facility to include providing compassion, empathy and respect.
• Must be in self-directed recovery and willing to share experience as appropriate, if applicable to position.
• Effectively support client engagement and progress in recovery.
• Stay in compliance with documentation standards and ethical guidelines.
• Participate in ongoing training and supervision.
• Work closely with law enforcement and emergency medical agencies to safely transport intoxicated clients to the Houston Recovery Center.
• Perform wellness checks by contacting homeless individuals in areas covered under our contracts.
• Respond to community and law enforcement requests for HROT Outreach transportation services.
• Ensure timely and accurate documentation, including wellness checks and HMIS updates, within 48 hours of client contact.
• Engage with community stakeholders, including law enforcement, business owners, and service providers, to provide information about the HROT Outreach program and enhance collaboration.
• Provide supportive services using a low-barrier, harm-reduction, and non-judgmental approach.
• Assist in maintaining and ensuring that HROT equipment, vehicles, and tools are functioning properly.
• Provide transportation services as needed, including outreach-related activities and safe transport of clients.
• Participate in a multidisciplinary outreach team with CFTH.
• Complete HMIS new user, Coordinated Entry, and follow-up fundamental training provided by the Lead Agency.
• Participate in workgroups, case conferencing, or population-specific meetings as scheduled by CFTH.
• Provide crisis intervention, including basic needs and supplies.
• Conduct initial screenings and problem-solving conversations.
• Offer referrals for emergency services, healthcare, mainstream benefits, employment, and shelter.
• Conduct housing assessments and case management.
• Explore alternatives to housing outside the homeless response system with clients.
• Assist with pre-navigation services, including obtaining Social Security cards, birth certificates, homeless verification documents, verification of disability, and proof of income.
• Communicate well oral and written/ Bilingual preferred, not required
• Knowledge of Motivational Interviewing, Stages of Change and Mental Health Awareness
• Demonstrate ability to work with diverse communities along with extensive knowledge of community agencies and their services.
• Exercises mature judgment and maintain a regular attendance
• Ability to work cooperatively as a team member
• Ability to accept and follow directions that comply with organization guidelines
• Adapt to changing work requirements and flexibility of time.
• Perform related work as assigned
• Available to work HROT program shifts and attend program meetings

Qualifications (Knowledge, Skills, and Abilities)
• High School Diploma or GED
• 46 Hours of Recovery Support Specialist Training, required
• Or Certified as Recovery Support Specialist with VIA Hope Texas Mental Health Resource with Texas Board of Addition Professionals
• Valid driver’s license and clean driving record
• Must be able to pass Background check
• Proficiency in Microsoft Office Suite
Competencies:
• Passion for the Mission: Demonstrates a strong commitment to the mission and values of the Houston Recovery Center (HRC), supporting its goals through dedicated service and advocacy.
• Empathy and Compassion: Demonstrates genuine care, understanding, and support for individuals in recovery.
• Cultural Competency: Respects and values diverse backgrounds, identities, and perspectives.
• Recovery Orientation: Models and promotes principles of hope, empowerment, and support.
• Communication: Clearly and respectfully conveys information verbally and in writing.
• Collaboration: Works effectively with team members, clients, and external partners.
• Ethical Practice: Maintains professional integrity, confidentiality, and appropriate boundaries.
• Adaptability: Demonstrates flexibility and responsiveness in dynamic environments.
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

Physical Demands:
• Ability to sit for extended periods while using a computer or engaging in client documentation
• Ability to stand and walk throughout the workday, including during community outreach or group facilitation
• Occasional reaching, bending, stopping or lifting up to 25 lbs.
• Work may occur in office, clinical, or community settings

Work Environment:
• Office environment with standard lighting and temperature
• Community environments including client homes, shelters, or partner agencies
• May involve exposure to individuals experiencing crisis or behavioral health challenges
• Regular interaction with multidisciplinary teams, clients, and external providers

Note
This job description in no way states or implies that these are the only duties to be performed by the employee of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

Due to the nature of nonprofit operations, all positions are subject to change based on program needs, funding availability, and grant requirements. Job duties, hours, and continuation of employment may be modified or discontinued as funding levels and organizational proprieties change. Nothing in this description is intended to create a contract or guarantee of continued employment.