Communications Coordinator in Atlanta, Georgia at Wellspring Living

Organization Type: Non-Profit, Faith-Based, 100+ Employees

Position Type: Full-Time; Salaried Exempt

Department: Development

Reports to: Development Manager

Direct Reports: None

Hours: 40 hours per week

Location: Hybrid Remote

Position Summary: The Communications Coordinator is responsible for implementing the marketing and communications strategy for Wellspring Living, with a focus on brief writing, content development, copywriting, and project coordination with the external communications agency. This role reports to the Development Manager and works closely with the Development Manager and Events & Individual Giving Manager to support communications efforts for fundraising events and donor engagement initiatives. The Communications Coordinator is also responsible for ensuring Wellspring Living’s brand guidelines are met across all internal and external communications.

• Responsibilities (include but are not limited to):

Content Development & Project Management

• Collaborate with Development Manager on creation and implementation of annual donor communications strategy

• Lead the creation of working content briefs for all internal and external communications projects

• Manage receipt and organization of stories, highlights, and photos from various program and/or admin staff for a variety of content

• Coordinate with external printers and communications production agencies through phone, email and project management platforms (Podio), ensuring progress tracking for all ongoing projects and delivery of collateral on time and within budget.

Annual Events / Fundraising Campaigns

• Collaborate with the Events & Individual Giving Manager and other development team members on communication efforts for Wellspring Living’s annual fundraising events, such as theme, collateral, scripts, videos, and other program content.

• Create event and campaign collateral in Canva, completing intermediate-level copywriting and graphic design projects to meet campaign needs, including: donor acknowledgement letters, donor appeal letters, sponsor acknowledgement signs, flyers, video editing, etc

• Ensure newsletters are sent through the digital communications platform and that donor communication details and preferences are up-to-date in the platform.

Brand Guidelines

• Review and approve internal and external content, including marketing materials, emails, and collateral, to ensure adherence to Wellspring Living’s brand standards.

• Provide access to approved branding assets, such as logos and templates, to partners and internal teams as needed.

• Train internal staff on brand requirements and proper usage of branding assets when necessary.

Meeting Coordination

• Set up and manage internal communications meetings, including program brief kick-offs, and quarterly communications meetings, ensuring all participants are informed and prepared.

• Develop and distribute meeting agendas in advance, record meeting notes, highlighting key takeaways, action items, and deadlines.

• Schedule and facilitate monthly social media content days with internal staff and external communications agency.

• Follow up on next steps to keep communications projects moving forward.

• Manage info@wellspringliving.org and communications@wellspringliving email account by fielding and/or responding to inquiries

• Assist with various external communication requests from partners such as writing press releases and providing access to brand media kit

• Attend Development team events and donor engagement activities to support team objectives and enhance donor relationships.

Professional Qualifications:

• Possess a bachelor’s degree in public relations, communication, or a related field with at least 2 years of communications and project management experience.

• Excellent communication and writing skills

• Documentation of at least two professional, educational, or personal references that attest to the person’s capability of performing the duties of the position and to the person’s suitability of working with or around children and vulnerable populations

• Proven experience with Microsoft Office, Canva (or other design tools), Constant Contact (or other email marketing tools) and various social media tools

Position Requirements:

• Travel to program sites across metro- Atlanta, with some weekends and evenings

• Must have the ability to work for long periods at a computer

• Satisfactory criminal history background check

• Clean Motor Vehicle Record

Skills:

• Resourceful and creative individual with a can-do attitude; a self-starter, solution seeker that with strong problem solving skills

• Initiative for effective administration and organization with strong project management skills

• Efficiency and time management across multiple priorities

• Communication and collaboration

• Discretion and confidentiality for sensitive or restricted information

• Strength-based tendencies

• Relationship management across Wellspring Living staff, participants, donors, volunteers, vendors, and partners

Relationship management across Wellspring Living staff, participants, donors, volunteers, vendors, and partners

Core Values:

Creating SPACE At Wellspring Living, we are committed to fostering an inclusive and supportive environment. Our core values, encapsulated in the acronym SPACE, guide our actions and interactions:

• Servant Leadership: We lead with authenticity, humility, and a focus on serving others.

• Power of Community: We believe in the strength of collaboration and recognize that we cannot succeed alone.

• Appreciation for the Individual: We honor diverse experiences, perspectives, and strengths, nurturing an inclusive atmosphere.

• Compelled By Faith: Our Christian faith inspires us to offer compassion and respect, creating a restorative environment.

• Excellence in Care: We are dedicated to providing exceptional care and support that fosters growth and improvement for all involved.