PARKING SERVICES MANAGER at City of Burbank – Burbank, California

OPEN COMPETITIVE RECRUITMENT

Open to all qualified candidates.

Tentative examination dates for this recruitment:

Week of 02/09/2026 - Blind Application & Supplemental scoring

Week of 02/23/2026 - Oral Interviews

Dates may change due to unforeseen circumstances. Candidates who pass each phase of the recruitment process will be notified of the official examination dates.

Under general direction, to plan, direct, supervise, develop, implement, and administer the City's Parking Management Program, including paid parking operations, parking permits, City owned parking facilities, curb management, and parking maintenance programs; and perform related work as required.
Manages the City's on-street and off-street parking programs, paid parking systems, parking permits, and curb management to meet the City's current and future parking needs; manages paid parking operations, maintenance, and revenue collection; plans the future of City owned parking facilities and parking lots; manages City employee parking programs; leads in the development and establishment of new parking programs and permits; develops and implements all aspects of parking operations and maintenance including bids, contracts, lease agreements, contractor selection, and contract negotiation; supervises contract compliance with contract terms; develops and prepares comprehensive parking management plans to determine future needs for parking related services and facilities with key stakeholders; develops and implements policies and standard operating procedures; leads in the analysis and revision of City ordinances, regulations, general and specific plans, and municipal codes related to parking operations; leads residential parking permit surveys per City municipal code; develops and maintains computerized parking management systems; provides technical support in developing and preparing parking data for highly efficient and cost effective parking services to City residents, businesses, and visitors; develops technology solutions for paid parking, parking permits, and curb management; manages customer service operations for parking related matters to businesses and citizens; resolves parking problems and responds to inquiries concerning parking related matters, including legislation, parking, and curb management; interprets and applies laws, regulations, policies, procedures and precedents firmly, courteously, tactfully, and impartially to achieve successful results in support of the Department's mission, goals, and objectives; prepares and monitors budgets, revenue projections, and other financial statements; analyzes financial information and examines the financial feasibility of parking programs; audits parking operations; coordinates activities with supervisor, co-workers, other City departments, the courts and other law enforcement, and government agencies; prepares written reports, contractual documents, and correspondence; presents to City boards, commissions, committees, and City Council; develops educational/informational information for the public; supervises, trains, and evaluates employees; makes effective recommendations regarding hiring, promotions, transfers, and disciplinary action as needed, up to and including termination; drives on City business.
Employment Standards:

Knowledge of the relationship between parking pricing and parking demand; principles, practices, economics, and techniques of parking and curb administration, management, and organization; administrative principles and methods, including goal setting, program and budget development, and parking management plans; parking enforcement programs and maintenance for City facilities and parking lots; problems, procedures, and processes of managing revenue generating facilities for public use; parking operations, maintenance, and safety; procedures, processes, laws, and ordinances involved in the administration of parking facilities; principles and practices of public speaking; principles and practices of sound personnel management and supervision; principles and practices of customer service; spelling, grammar, and punctuation.

Skill in planning and developing programs; communicating with various stakeholders to achieve consensus on program goals; the use and application of personal computers and software; effective leadership.

Ability to motivate, evaluate, and guide staff to achieve service and performance goals; ascertain community needs and achieve department goals; prepare and present written and oral reports; communicate effectively, both orally and in writing; establish and maintain effective working relationships with supervisors, fellow employees, outside agencies, and the public.

Education/Training: Any combination of education and/or experience that has provided the knowledge, skills, and abilities necessary for acceptable job performance as determined by the City. Example combination includes but is not limited to graduation from an accredited college or university with a bachelor's degree in public administration, business administration, or a related field and three years of progressively responsible experience in comprehensive parking operations administrative, parking management, and/or contract management, and one year of supervisory experience.

License & Certificates: A valid California Class "C" driver's license or equivalent at time of appointment.