Patient Account Representative II at St. Josephs Candler – Savannah, Georgia

The Patient Account Representative II must ensure that claims are compliant with federal and state regulations. Responsibilities include but are not limited to billing, prompt follow-up and understanding of the laws which govern billing regulations. Escalates claims and follows up with payer provider representatives for account resolution. Attends payer meetings. Responsible for learning payer contracts to ensure appropriate payment has been made and correct adjustments have been taken. Assists with training new employees. Assists co-workers with questions regarding claim errors, rejections, and denials. Assists Team Leader, Supervisor, or Manager with adjustment approvals.

3-5 Years Insurance Billing and Follow up with Hospital or Physician practice - Required

2-3 Years Customer Service Experience - Preferred

Professional Certification - Preferred

CPAR, CRCR, or CPFSS - Preferred