Product Engineer, User Journey at Project Healthy Minds – New York, New York

Project Healthy Minds is a mental health nonprofit that runs like a tech startup. We are pioneering a first-of-its-kind model: applying technology to address one of the biggest social issues of our time: the growing mental health crisis. We believe in a simple but profound idea: that it should be as easy to find mental health services as it is to book a flight or a restaurant reservation. That's why we're building the worlds first digital marketplace for finding mental health services that are right for you.

To do that, we work with some of the most inspiring and influential leaders in America - business titans, tech entrepreneurs, clinicians and scientists, musicians, artists, athletes, media stars, policymakers, and more - because we believe that the world's most complex challenges require interdisciplinary teams and solutions.

We are backed by a powerhouse of industry-leading Board of Directors and Advisory Council Members who are passionate, hands-on, and dive into the important work with us.

Learn more at projecthealthyminds.com and @projecthealthyminds on social.

WHAT WE'RE LOOKING FOR

The Product Engineer, User Journey owns the frontend experience and analytics implementation at PHMshipping features that improve how users find and connect with mental health services, and measuring what actually works. This role combines hands-on engineering with a product-minded approach to understanding user behavior. This is a full-time, in-office position.

WHAT YOU'LL DO

Own and evolve the frontend user experience across the PHM marketplace

Implement and maintain analytics instrumentation using Segment and GTM

Ship features end-to-end: from understanding the problem, to building the solution, to measuring impact

Partner with Product and Design to translate user insights into technical solutions

Use AI tools (e.g. Claude Code) to accelerate development and iteration

Identify opportunities for improvement based on user testing and passive analytics data

Contribute to the "logged in" experience as we expand authenticated features

WHAT YOU'LL BRING

Production experience with TypeScript and Next.js

Familiarity with NestJS or similar Node.js backend frameworks

Fullstack capability with a frontend focusyou're comfortable across the stack but you care about what users see, experience, and feel

Experience with analytics tooling (Segment, Posthog, GTM)

Demonstrated adoption of AI-assisted development (Claude Code,, Cursor, etc.)

A product mindset: you ask "why are we building this?" before diving in

Desire to grow into a more strategic role with the right mentorship

A belief in our mission: connecting millions of Americans to mental health services that actually work for them

WHY THIS IS A UNIQUE OPPORTUNITY

A world-class Board, Clinical Advisory Committee, supporters, and collaborators. We've assembled a truly best-in-class network across business, academia, and media.

A big, bold vision with backing. Multi-year track record of strong YoY growth, funded by philanthropy and earned revenue.

Startup mindset, social mission ethos. You'll work with a team from venture-backed startups, market-leading enterprises, and everything in betweenunited by the chance to drive massive positive impact.

Own the user experience end-to-end. You won't just write codeyou'll shape what users see, measure whether it works, and grow into driving what gets built next.

Competitive compensation

Competitive medical, dental, and vision benefits

Paid holidays and generous PTO

Life insurance

Short-term and long-term disability

Spring Health mental healthcare

Commuter benefits

Perks at Work

Experience joining a dynamic start-up environment that is re-writing the playbook for social change in the mental health tech space

Benefits of joining a close-knit, highly-motivated team with mentorship opportunities from a world-class network of founding leaders, Advisors, and Board members

Learning & Development opportunities, including free MasterClass subscriptions

Opportunity to attend inspiring experiences and events with thought leaders, business executives, and iconic speakers across a range of industries

And more (just ask!)

The annual salary for this role is $155,000$195,000, commensurate with experience and fit.

EEO Guidelines: Project Healthy Minds is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. Project Healthy Minds will provide reasonable accommodations as required by applicable federal, state, and/or local laws, and will consider qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable "Fair Chance" laws.

COVID Guidelines: The health and safety of our Project Healthy Minds community is the highest priority. As such, Project Healthy Minds is requiring all newly hired staff members to be fully vaccinated and boosted with an FDA authorized and/or approved COVID-19 vaccine as a condition of employment. Requests for reasonable accommodations for medical, religious, or other reasons will be considered in accordance with applicable law.

Due to the high volume of applications received, only those selected for an interview will be contacted.