HR Generalist - Benefits & Leave at Whidbey General Hospital – Coupeville, Washington

JOB SUMMARY

The HR Generalist administers human resources policies, procedures and programs and carries out responsibilities in the following functional areas: Employee Leave and Benefits and Employee. The primary focus of this position is administering federal and state leaves, reasonable accommodations, general leave of absence and benefit administration.

This position has no direct supervisory responsibilities.

PRINCIPLE FUNCTIONS includes the following, other duties may be assigned:

Leaves

• Communicates with employees regarding their needs for leave and/or modified work schedules. Ensures that employees are aware of their responsibilities and of any documentation and notice required to qualify for and to take leave.
• Handles the FMLA leave administration process from the employee’s initial notice of the need for leave to return to work. This includes gathering and completing all required paperwork, determining leave eligibility, designating leave as FMLA-qualifying, requesting medical certification as needed, and accounting for intermittent and reduced schedule leave use.
• Maintains reasonable communication with employees on leave to facilitate smooth and timely return to work; relays communication between employees and their managers during leave within reason.
• Advises managers and employees on the interaction of leave laws with paid time off, workers’ compensation, and short-term and long-term disability benefits.
• Oversees the return-to-work process for employees returning from extended FMLA, workers’ compensation, or other leave(s).
• Facilitates other leave requests, which may include accommodation requests under the ADA.
• Maintains complete and accurate records of leave and accommodation requests in accordance with specified legal requirements and documentation of best practices.
• Preserves confidentiality of employee medical documentation and files.
• Maintains knowledge of all applicable leave and accommodation laws including the FMLA, ADA, and state and local laws.
  

Benefits

• Administers employee insurance programs including life, disability, and health insurance plans.
• Administers WhidbeyHealths 457 and Money Purchase Pension plans including distributions, hardships and compliance testing.
• Advises and informs employees of changes and developments related to benefits including eligibility, coverage, and provisions.
• Facilitates accurate and timely delivery of employer contributions and employee payroll deductions to carriers, plan administrators, or other appropriate service providers.
• Serve as primary contact for plan vendors and third-party administrators.
• Coordinate daily benefits processing. Handle enrollments, COBRA, terminations, changes, beneficiaries, disability, accident and death claims.
• Oversee maintenance of employee benefits files, maintain group benefits database and update employee payroll records.
• Provide customer service support to internal and external customers. Develop communication tools to enhance understanding of the company's benefits package.
• Design and distribute materials for benefits orientations, open enrollment and summary plan descriptions. Provide training and support to group benefits associates, home office associates and the field staff.
• Completes records, reporting, and other documentation required by federal, state, and provider rules, regulations, and policies.
• Monitors administrators and insurance carriers reports to ensure the organization’s compliance with plan requirements.
• Provide customer service support to internal and external customers. Develop communication tools to enhance understanding of the company's benefits package.
• Design and distribute materials for benefits orientations, open enrollment and summary plan descriptions.

JOB KNOWLEDGE & QUALIFICATIONS

Education

Associate degree in HR or equivalent job-related experience.

Training and Experience

• Minimum of three (3) years’ experience as an HR Generalist or HR administration experience. Healthcare setting preferred.
• Experience working with HRIS software applications and/or other products, or the ability to quickly learn the organization’s HRIS system.
• Ability to maintain privileged and confidential information.
• Excellent time management and problem-solving skills.
• Ability to organize and prioritize work to meet relevant deadlines.
• Excellent customer service and team orientation.

Certificates, Licenses, Registrations

PHR, SPHR, SHRM-CP or SHRM-SCP certification preferred.