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What is the role of a SALES SUPPORT PROJECT COORDINATOR at OnScent?

The SALES SUPPORT PROJECT COORDINATOR position at OnScent is a Full-Time opportunity in the relevant field.

Where is this SALES SUPPORT PROJECT COORDINATOR job located?

HACKENSACK, New Jersey, 07601, United States

What industry does this SALES SUPPORT PROJECT COORDINATOR position belong to?

This role spans multiple industries.

What is the expected salary for this SALES SUPPORT PROJECT COORDINATOR job?

$55,000 – $60,000 Yearly Salary

SALES SUPPORT PROJECT COORDINATOR job near me in HACKENSACK, New Jersey at OnScent

Position Description:

Sales Support Coordinator, on-site at our creative center located in Hackensack NJ. This position requires a highly organized Sales Support Coordinator to support our Sales and Customer Success teams and help deliver an exceptional client experience. A highly visible, on-site role who will partner closely with Sales Executives, internal cross-functional teams, and key customer accounts to ensure projects are executed accurately and efficiently.

This position is ideal for someone who thrives in a fast-paced environment, enjoys cross-functional collaboration, and takes pride in operational excellence and customer satisfaction.

Key Responsibilities will include but are not limited to:

• Enter and manage projects accurately in internal systems (ProCis, Salesforce)

• Support Sales Executives with account coordination, communication, and follow-up

• Participate in client meetings and track action items

• Serve as liaison between Sales, Customer Success, and internal teams (Creative, Technical, Evaluation, Sensory, Perfumers)

• Respond to customer inquiries promptly and professionally

• Provide backup support for customer service functions, including order entry, order status updates, and invoicing assistance

• Coordinate briefs, timelines, samples, and internal deliverables to keep projects on schedule

• Prepare sales reports and data in Excel to support account visibility and performance

• Assist with scheduling, visitor agendas, and client presentation preparation

• Provide coverage for Sales Team members during absences.

Qualifications:

• Associate’s Degree required; Bachelor’s Degree preferred

• Spanish fluency strongly preferred (supporting LATAM accounts)

• 2+ years of experience in sales support, customer success, project coordination, or similar role

• Strong Excel skills and comfort working across multiple systems

• Highly organized with strong attention to detail

• Excellent communication skills and ability to work effectively with clients and internal teams

• Ability to manage multiple priorities in a fast-paced environment

• Customer-focused with strong follow-through

OnScent is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or veteran status.

Additional Information:

Benefits: We offer a competitive benefits package, which includes: • Medical, dental, and vision insurance • 401(k) with company match • Paid time off and company holidays • Life and Accident Insurances.

SALES SUPPORT PROJECT COORDINATOR in HACKENSACK, New Jersey at OnScent

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