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Clinical Specialist Lead in San Diego, California at Koh Young America, Inc.

NewJob Function: Medical
Koh Young America, Inc.
San Diego, California, 92128, United States
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Job Description

Clinical Specialist Manager / Lead

Job Title: Clinical Specialist Manager / Lead (National)

Job Type: Full-time

Location: US (Field-based, nationwide travel required)

Job description

  • This is a field-based leadership role (extensive travel required within the U.S)
  • Serves as the national clinical lead and subject matter expert for the system
  • Provides hands-on clinical support during surgical procedures, ensuring all necessary equipment and products are available and functioning properly
  • Leads, mentors, and develops a team of Clinical Specialists across regions
  • Oversees and standardizes clinical best practices, case support, and customer engagement strategies nationwide
  • Designs, implements, and manages comprehensive education and training programs for internal teams and external customers
  • Educates and trains physicians, hospital personnel, and office staff on technical and clinical applications of the system
  • Develops training materials, clinical protocols, and educational resources to support product adoption and utilization
  • Provides advanced troubleshooting and high-level customer support in complex clinical situations
  • Acts as escalation point for technical and clinical inquiries from customers and internal teams
  • Maintains expert-level knowledge of competitor products and industry trends
  • Collaborates cross-functionally with sales, marketing, and product teams to support product launches and clinical strategy
  • Ensures compliance with all quality systems, company policies, and regulatory requirements
  • Performs other duties as assigned

Requirements and skills

  • Associate degree with a minimum 6+ years of clinical or medical sales experience;
    or bachelor’s degree with a minimum of 4+ years of clinical or medical sales experience.
  • Preferably majored in health-care related field.
  • Proven experience in clinical specialist, scrub technician, RN, or medical device clinical support role.
  • 5+ years of clinical experience in Neurosurgery.
  • Strong operating room experience with deep understanding of sterile protocols required.
  • Experience with image-guided systems strongly preferred.
  • Excellent communication, presentation, and interpersonal skills.
  • Ability to lead initiatives, influence stakeholders, and drive adoption at a national level.
  • Strong organization skills.

Benefits

  • Health/Dental/Vision/Life Insurance at no employee premium (including dependent coverage)
  • 401K retirement plan with 5% matching
  • Generous PTO and paid holidays

Job Location

San Diego, California, 92128, United States

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