Corporate - People and Culture Operations Manager in Santa Monica, California at WINDSOR CAPITAL GROUP

Position Overview

Windsor Hospitality is seeking a driven and hands-on Corporate People & Culture Manager. Based in our Santa Monica corporate office, this role serves as a key partner to the VP of People & Culture, supporting a portfolio of 9 hotel properties.

The Manager, People & Culture is responsible for supporting and driving execution of People & Culture initiatives across the organization. This role partners closely with the VP to implement programs, improve processes, and provide day-to-day support to the field, ensuring consistency and operational effectiveness across the portfolio.

• Support L&D, Talent Acquisition, Safety, Employee Relations and other People programs across the hotel portfolio.
• Partner closely with peers to help drive process improvements, policy updates, and organizational programs.
• Assist in the management and optimization of the HRIS platform, including reporting, audits, and maintaining data integrity.
• Provide day-to-day support to field People & Culture Managers and Partners on HR best practices, compliance questions, and operational challenges.
• Support cross-functional projects such as engagement surveys, compensation reviews, and talent processes.
• Prepare and maintain reporting for headcount, turnover, compliance tracking, and other key people metrics.
• Assist in vendor coordination related to HRIS, background checks, and People & Culture systems.
• Represent the People & Culture function in meetings and initiatives, providing updates and support as needed.
• Support the People & Culture team with day-to-day operational execution and follow-through on key initiatives.
• Ability to handle sensitive situations with professionalism and sound judgement, with guidance as needed.
• Must be able to identify issues and work towards practical, scalable solutions.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field required.
• Minimum 4–6 years of progressive HR experience, including experience in a generalist or HR manager capacity.
• Multi-site HR experience preferred; hospitality experience a plus.
• Working knowledge of employee relations, investigations, and employment law (California experience preferred).
• Experience with HRIS platforms (Paylocity a plus), including reporting and basic system functionality.
• Bilingual in Spanish highly preferred.