PARK SECURITY OFFICER – LEVEL II_Park at Morgans Wonderland Management Company – San Antonio, Texas

REPORTS TO: Public Safety Manager

DEPT: Public Safety

POSITION SUMMARY:

Maintains a safe and secure environment for customers and employees by patrolling and monitoring premises and personnel. Responsible for detecting any suspicious behavior and preventing vandalism, thefts, or other criminal behavior.

ESSENTIAL FUNCTIONS

Be knowledgeable about Morgan’s Wonderland, programs, policies, and procedures to ensure excellent customer service when serving as security officer.

• Secure and maintain park premises.
• Check bags and Ice Chest of patrons entering parks.
• Report any hazardous conditions to supervisor.
• Protecting company’s property and staff by maintaining a safe and secure environment.
• Observe for signs of crime or disorder and respond/investigate disturbances.
• Take accurate security notes of opened doors, vandalism, and unusual occurrences.
• Completed Incident Report for any suspicious activities, theft, vandalism, and violations of park policies.
• Create and foster an atmosphere of friendliness and hospitality in the park office to ensure an enjoyable experience for staff and guests.
• Participates in ongoing professional development and maintains an understanding of current best practices.
• Attend and participate in employee training and meetings

Qualifications

• High school diploma or GED required.
• Possess excellent administrative, hospitality, and public relation skills through written or verbal communication.
• Level II security certification required.
• Willingness to work weekends, evenings, and have a flexible schedule that varies by the season of the year.
• Must be able to work independently and take initiative to complete tasks.
• Strong Interpersonal, written, and verbal communication skills.
• Commitment to the mission and core values of Morgan’s Wonderland as well as the implementation of these values in all daily work activities.
• Willingness and enthusiasm to work as part of a team; maintain a positive attitude even under stress.

WORKING CONDITIONS:

The working conditions described herein are representative of those an employee encounters while performing the essential functions of the position. Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions.

• Frequent standing, walking, bending, and twisting upper body for long periods of time.
• The work environment is an outdoor park environment with continuous outdoor activity and exposure to extreme weather conditions.
• Must remain alert with no lapses of consciousness.
• Continuous requirement for professional demeanor and appropriate park staff attire.
• Physical Requirements – Standing for long periods of time, walking, bending, and twisting upper body.
• Must be 18 years of age and pass background check.
• May be required to secure perimeters within the night hours.
• Background check and drug test will be conducted upon employment offer.
• The work environment is an outdoor park environment with continuous outdoor activity and exposure to weather at times.
• Continuous requirement for professional demeanor and appropriate “Security” attire when on duty.

Morgan’s Wonderland is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic