Business Analyst – Credit Union (Remote - OR, WA, or ID) in Eugene, Oregon at Oregon Community Credit Union

OCCU is a member-owned credit union based in Eugene, Oregon, guided by a clear and meaningful vision: to Enrich Lives. This purpose drives everything we do—from how we serve our members to how we support one another as colleagues. With a strong commitment to community impact, OCCU lives its values of tenacity, humility, and big-heartedness every day.

We are currently seeking an experienced Business Analyst to join our Technology Services team. This is a remote opportunity for candidates residing in Oregon or Washington, or Idaho. Pay range: $45.50–$64.50 per hour, depending on experience and qualifications.

About the Role:

The Business Analyst serves as a technical business partner, bridging Lending, Operations, and core-banking–adjacent business units with Technology Services teams. Using appropriate methodologies, the role supports initiatives across the full lifecycle, including scoping and estimation, requirements discovery, test configuration, product setup, integration validation, and post-deployment support.

Key responsibilities include:

• Partnering cross-functionally to scope, estimate, and deliver technology solutions
• Supporting initiatives from requirements discovery through deployment and UAT
• Developing functional requirements, user stories, and process documentation
• Working collaboratively within Agile and Scrum teams to facilitate ongoing incremental enhancements.
• Identifying risks, dependencies, and roadblocks across projects
• Providing Level 2 application support, incident analysis, and escalation coordination
• Serving as a technical SME for lending and business-critical systems
• Ensuring compliance with OCCU standards and regulatory requirements

What We’re Looking For:

• Minimum 5 years of Business Analyst experience.
• Minimum 3 years of business-to-consumer experience.
• Strong analytical and problem-solving skills
• Hands-on experience with user testing.
• Experience supporting application configuration, integrations, and production environments.
• Configure systems and test environments, aligned with role-based access, to support effective UAT, end-to-end workflow validation, and production-readiness checks.
• Strong communication skills and the ability to collaborate across technical and non-technical teams.

Technical & Professional Knowledge:

• Practical proficiency with Microsoft Office and Visio.
• Experience documenting processes, requirements, and workflows.
• Financial services or credit union experience preferred.

Education:

• Bachelor’s degree in technical, business, or a related field required, or equivalent experience demonstrating measurable business outcomes.

An equivalent combination of education and experience will be considered.

Why Join OCCU:

OCCU offers a comprehensive total rewards package, including:

• Low-cost medical, dental, and vision insurance
• 401(k) retirement plan with employer match
• Paid time off plus 13 paid holidays
• Tuition reimbursement for eligible education and training
• Company-paid long-term disability
• 40 hours of company-paid core time annually for full-time employees to participate in community volunteer opportunities

OCCU is an Equal Opportunity Employer and welcomes applications from all qualified candidates. If you’re passionate about technology leadership, collaboration, and making a positive impact, we encourage you to apply online by submitting your resume and cover letter outlining your qualifications and experience.