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Website Systems Assistant in Big Lake, Minnesota at Midwest Bus Parts Inc

NewSalary: $28.00 - $33.00/hrJob Function: Admin/Clerical/Secretarial
Midwest Bus Parts Inc
Big Lake, Minnesota, 55309-9466, United States
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Job Description

Midwest Bus Parts

575 Humboldt Drive, Big Lake, MN 55309

Full-Time, 40 Hours Per Week

Role Summary:

The Website Systems Assistant is responsible for the day-to-day maintenance, accuracy, and improvement of company websites. This role operates within the Systems Department and serves as the primary support resource for web-related tasks while developing a working understanding of how website systems connect to other areas of the business.

The position is focused on building depth in website systems while maintaining cross-functional awareness to identify issues, investigate root causes, and escalate when necessary.

Key Responsibilities:

  • Maintain and update website content, including products, images, and page elements.
  • Ensure accuracy and consistency of website data in alignment with internal systems.
  • Monitor website functionality and identify errors, bugs, or performance issues.
  • Troubleshoot basic issues and coordinate resolution with appropriate resources.
  • Support ongoing improvements to website structure, usability, and organization.
    Assist with backend website tasks, including data updates and system changes.
  • Contribute to planning and execution of website platform improvements, including WordPress migration.
  • Work with Purchasing, Sales, and Marketing to ensure website accuracy.
  • Document workflows, changes, and recurring issues.

Cross-Functional Support

  • Work alongside all departments (Finance, Sales, Marketing, Purchasing, etc.) to troubleshoot system-related issues across NetSuite, connectors, and web platforms.
  • Develop a foundational understanding of cross-departmental processes to support system accuracy, effective troubleshooting, and overall business operations across platforms (NetSuite, WordPress, eBay, Amazon, and NetSuite Connector).
  • Apply cross-functional knowledge to identify system issues and support ongoing operational continuity.
  • Proactively learn how data flows between systems and departments to improve issue diagnosis and resolution.
  • Support major systems and cross-functional projects by contributing to research, testing, documentation, and implementation efforts, while building an understanding of project workflows, timelines, and success criteria.
  • Assist in researching, developing, and implementing new tools, technologies, and process improvements, including AI and third-party solutions, where applicable.

Qualifications:

  • Bachelor’s degree in information technology or related field.
  • Minimum 2 years’ IT department experience preferred.
  • Ability to troubleshoot and follow issues across systems.
  • Basic technical aptitude with web tools and computer system
  • Basic familiarity with HTML, CSS, or website platforms (e.g., WordPress) is a plus

Job Location

Big Lake, Minnesota, 55309-9466, United States

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