AV Specialist in Chicago, Illinois at Flyover Attractions, Inc.

About Flyover Attractions

Flyover is an award-winning immersive flying theatre experience that transports guests through the planet’s most epic places. The attraction utilizes flight motion seats engineered to swoop, dip and turn, giving guests a feeling of flight, while a 65-foot spherical screen provides guests with an unparalleled fight across iconic locations and natural landscapes. Special effects, including wind, mist and scents, to create an unforgettable entertainment experience. Flyover attractions are located in Chicago; Las Vegas; Reykjavik, Iceland; and Vancouver, Canada.

About the role

The AV Specialist is responsible for maintaining A/V systems and components throughout the attraction as well as assisting the iRide Specialist with preventative maintenance and repairs. AV Specialists train operators in their duties such as identifying issues, checks, operating AV systems within the attraction, and troubleshooting malfunctions.

The wage for this role is $32 USD/hourly, and a full breakdown of perks and benefits will be discussed during the interview process.

What you'll do

DUTIES & RESPONSIBILITIES

• Ensure all A/V and lighting systems function and are properly maintained at all times
• Monitor and ensure guest and staff safety
• Performing ride safety checks
• Recover ride malfunctions
• Assist with preventative maintenance and repair of the iRide system and facilities
• Maintain accurate and detailed records of all issues, resolutions and maintenance
• Assist, maintain and communicate proper inventory levels for all parts and consumables to the Technical Manager
• Train operators on AV systems operation and basic troubleshooting
• Support special and seasonal events as required
• Maintain excellent working relationships internally and with suppliers
• Other duties as needed

DESIRED SKILLS

• Demonstrated technical ability and background with an extended understanding of audio, video, lighting, and computer systems
• Experience with Medialon, Crestron, or other show control systems and programming
• Familiarity with PIXERA, WATCHOUT, Disguise or similar software and mutli- display systems
• Maintenance and repair of LED video walls and large format laser projectors
• Installation, programming, and maintenance of DMX/ Artnet lighting systems and fixtures
• Knowledge of Dante or other networked audio systems and software

IDEAL BEHAVIORS & TRAITS

• Strong “can-do,” attitude with willingness to be flexible and adaptable.
• Ability to make decisions, solve problems and exercise good judgment.
• Strong commitment to building positive working relationships.
• Willingness to work with a geographically dispersed team in a seasonal environment.
• Resourceful, with a curiosity to solve problems and create new solutions.
• Ability to organize and prioritize multiple tasks in a fast-paced environment.
• Sense of urgency to complete job duties accurately and in a timely manner.
• Sense of humor and ability to ‘let things roll’ when the unexpected happens.
• Solid written and verbal communication skills.
• Hospitality and service-focused mindset including the need to work successfully with both internal and external partners.
• Strong sense of prioritization and focus to complete tasks.

PHYSICAL REQUIREMENTS

• Moves equipment weighing up to 50 pounds unassisted
• Positions self to service and install equipment which may include bending, stooping, crawling, kneeling, or reaching
• Frequently moves throughout jobsite and uses stairs
• May spend extended periods in stationary positions
• Uses ladders and elevated work platforms to complete tasks
• Works at height utilizing fall protection equipment

Qualifications

• Availability to work a variety of shifts including days, evenings, weekends, and Holidays
• Comfortable working on your feet for extended periods of time in both an indoor and outdoor environments
• Ability to lift loads of up to 30 pounds as necessary
• Solid knowledge base about Chicago and local area
• Experience in the tourism/hospitality industry an asset
• Public speaking experience is an asset
• Fluency in a language in addition to English is an asset

Welcoming All Applicants

At Flyover, we value a strong team built on respect and professionalism. We seek individuals who bring talent, enthusiasm, and a commitment to great guest experiences. Our hiring decisions are based on skills and qualifications, as well as alignment with our mission and values.

We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. To handle this job successfully, any person hired must be able to perform each task effectively. We welcome all applicants and are happy to provide accommodation upon request.

Thank you for your interest in this opportunity. To ensure a smooth process, we kindly request that candidates refrain from calling about the status of their application. Only those selected for an interview will be contacted. We appreciate your understanding.