Sales Account Representitive in New Castle, Delaware at Hermann Forwarding

Position Overview

As an Account Representative, you will play a crucial role in driving revenue growth by identifying, qualifying, and nurturing new business opportunities. You will collaborate closely with the Director of Business Development, fellow Business Development Specialists, outside sales professionals, warehouse managers, and customer service representatives, to help strengthen our customer base and expand our market presence.

Key Responsibilities

Prospecting and Lead Generation

• Identify potential customers through outbound calls, market research, and lead generation tools
• Qualify leads and assess transportation and warehouse needs

Customer Engagement

• Build and maintain strong relationships with prospects
• Hold 8 in-person or virtual introductory meetings per week, sourced through prospecting, lead handoffs, or marketing campaigns
• Conduct solution-based sales presentations and demos
• Promptly respond to customer inquiries

Sales Development & Handoff

• Collaborate with Business Development Specialists to move opportunities through the funnel
• Engage with the Director of Business Development weekly to pursue and advance leads

Sales Reporting & CRM Management

• Maintain accurate activity and interaction records in Salesforce
• Submit a minimum of 2 qualified opportunities per week
• Provide weekly reports detailing meetings, activity, and lead status

Performance Metrics

To ensure success in this role, the following benchmarks are expected:

• 2 qualified leads weekly from self-sourced prospecting
• 8 total meetings per week (virtual or in-person)
• 2 submitted opportunities weekly
• Consistent and accurate CRM usage