Discharge Planner in BILLINGS, Montana at Rimrock Foundation

Discharge Planner

Department:

Integrated Services

Positions Supervised:

None

Immediate Supervisor:

Sr. Manager of ISP

Status:

Non-Exempt

JOB SUMMARY:

Provide therapeutic supervision to clients, assure security and safety of facility and assist counselor as needed. Provide case management and coordination of services within the Adult Inpatient Treatment Programs. Assure adherence to state statutes and rules, CARF standards, and federal regulations including HIPAA and 42 CFR Part 2. Positively represents the organization and promotes Rimrock’s Mission to the community.

ESSENTIAL FUNCTIONS:

1. Conduct discharge planning and arrange continuing care, psychiatric monitoring as needed, and medication monitoring for all discharging clients.
2. Conduct care coordination of clients to include scheduling client appointments and coordinating legal, financial and housing services as assigned.
3. Provide therapeutic supervision of clients and client activities, including maintaining the client’s program schedule.
4. Report all incidents, unusual events and emergencies immediately to the Safety Manager or Manager of Residential Services according to Rimrock’s policies and procedures.
5. Assist clients with therapeutic assignments.
6. Attend all scheduled staff meetings and in-services.
7. Provide orientation to new clients.
8. Other duties as assigned.

ORGANIZATIONAL COMPETENCIES:

1. Accountability – Takes ownership for resolving problems, reaching goals, and serving clients, team, and organization. Accepts responsibility for own behavior. Assures that resources are allocated in accordance with the priorities of the strategic plan. Performs self-quality monitoring in order to develop and execute plans to meet established goals.
2. Time Management – Maximizes the use of time and resources and effectively prioritizes tasks. Completes paperwork, evaluations, and other required documentation accurately and timely.
3. Teamwork – Works cooperatively and capably with a wide variety of people. Actively promotes teamwork and information sharing within and across departments. Works in a spirit of teamwork and trust and maintains professional boundaries in working with others.
4. Flexibility – Adapts rapidly to changing work demands and priorities.
5. Confidentiality – Complies with all HIPAA and 42 C.F.R. Part 2 regulations relating to privacy, security, and confidentiality. Safeguards confidential information of clients, employees, and business operations
6. Safety – Knows and understands emergency procedures and completes incident reports within 24 hours of event with detailed information.
7. Communication – Consistently uses positive communication skills to promote effective interpersonal relationships. Provides timely and thorough follow-up with internal and external customers. Models professionalism by addressing others with appropriate actions, appearance, and communication. Models and promotes effective written and verbal communication.

Continued on Back

JD-1628, Rev. 02/27/2025

1. Customer Service – Supports the organization’s customer service initiative. Strives for service excellence by seeking challenges and turning them into opportunities. Anticipates and meets needs of clients while maintaining appropriate boundaries. Displays a friendly, helpful, and approachable demeanor. Obtains feedback from clients regarding their perceptions of the service provided to them and utilizes this information to improve service delivery.
2. Respect – Establishes compassionate and supportive rapport with clients. Communicates tactfully and respectfully with clients, coworkers, and others.
3. Quality Improvement – Assures that information is collected, organized, reported and used to improve the quality of systems and services. Recognizes and appropriately reports to supervisor areas within scope of responsibility that fall outside the quality parameters. Serves on committees or process improvement teams to assist in improving quality/customer satisfaction, as assigned.

EDUCATION/TRAINING: Bachelor’s degree in a Human Services or Social Work field, or equivalent experience in lieu of a degree is required. At least one year of experience working in Mental Health or SUD field is preferred.

CERTIFICATE OR LICENSE:

• Valid Driver’s License
• Must be insurable under Rimrock’s driving policy. May not have more than 2 violations/accidents or suspensions/reinstatements within 3 years. May not have any DUI/Reckless/Felony driving convictions within 5 years.

SKILLS: Communication; ability to take direction and work adjunctively with therapeutic team; provide empathy and possess a knowledge and compassion of clients with addiction and implement positive reinforcement of clients. Computer skills and proficiency with Microsoft software including Word, Excel and Outlook.

PHYSICAL DEMANDS: Work is indoors in a residential environment with moderate noise. Intermittent physical effort involving lifting of up to 25 pounds, walking and stooping is required. A typical workday involves sitting, standing, walking, use of a keyboard, reaching with hands and arms, and talking and hearing.

WORK ENVIRONMENT/JOB LOCATIONS: Involves everyday risks or discomforts requiring normal safety precautions in a residential setting. Work may involve mental and emotional stress. Some driving required. Some outdoor exposure when supervising clients outdoors and in recreation programming. Will work primarily at a residential facility.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.