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BDC Sales Person in Spring, Texas at Potamkin Payroll

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Potamkin Payroll
Spring, Texas, 77373, United States
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Job Description

NORTH FREEWAY HYUNDAI/GENESIS OF SPRING

Spring, Texas

BDC Sales Representative

Full-Time | Reports to: BDC Manager

Job Summary

North Freeway Hyundai/Genesis of Spring is looking for an energetic, detail-oriented BDC / Internet Sales Representative to join our Business Development Center. This role is the first point of contact for many of our customers — responding to internet leads, phone calls, and online inquiries, and turning them into confirmed, shown appointments for our sales team. The ideal candidate is a great communicator who thrives on a fast-paced, goal-driven team and takes pride in delivering a great first impression of our dealership.

Key Responsibilities
  • Respond promptly and professionally to internet leads, phone calls, texts, and chat inquiries from our website and third-party listing sites.
  • Schedule sales appointments and accurately log all customer activity, appointments, and show confirmations in the dealership CRM prior to customer arrival.
  • Follow up with customers ahead of their scheduled visit to confirm appointments and minimize no-shows.
  • Verify and document customer arrivals, ensuring appointments are properly logged as shown and handed off smoothly to the sales team.
  • Partner closely with sales and desk managers to help convert scheduled appointments into completed vehicle sales.
  • Maintain accurate, up-to-date records of all customer interactions and outcomes in the CRM.
  • Meet monthly performance goals for scheduled and shown appointments.
  • Follow dealership quality-control standards for appointment logging and reporting to ensure accurate, verifiable records.
  • Deliver friendly, high-energy, professional customer service that reflects the North Freeway Hyundai/Genesis of Spring brand.
  • Qualifications
  • Previous BDC, call center, telemarketing, or customer service experience preferred; automotive industry experience is a plus but not required.
  • Excellent phone, email, and text communication skills.
  • Comfortable learning and using CRM software and other basic computer/data entry tools.
  • Highly organized and detail-oriented, with the ability to multitask in a fast-paced environment.
  • Positive, energetic, goal-driven attitude with a strong work ethic.
  • Reliable and punctual, with the flexibility to work some evenings and weekends based on business needs.
  • High school diploma or equivalent required.
  • Ability to pass a pre-employment background check.
  • Benefits
  • Medical, dental, and vision insurance.
  • 401(k) with company match.
  • Paid time off and paid holidays.
  • Ongoing training with growth opportunities within the dealer group.
  • Work Environment

    This position is based on-site at North Freeway Hyundai/Genesis of Spring and involves extended time on the phone and computer in a fast-paced, team-oriented dealership environment.

    North Freeway Hyundai/Genesis of Spring is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

    Job Location

    Spring, Texas, 77373, United States

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