Part-Time Fitness Center Staff in Bellaire, Michigan at Shanty Creek Ski and Golf Resort LLC

This is a part-time role.

About Company:

About Shanty Creek Resorts
Shanty Creek Resorts is committed to providing our guests with a unique Up North experience. Our friendly, caring staff welcomes guests with exceptional service and old-fashioned hospitality. We believe that honest, long-lasting relationships with our guests, employees, neighbors, and our surrounding environment allow us to grow our business.

About the Role:

The Fitness Center Staff position is integral to creating a welcoming, safe, and motivating environment for all members and guests of the fitness facility. This role focuses on providing exceptional customer service, ensuring the cleanliness and maintenance of equipment, and supporting members in their fitness journeys. The staff member will be responsible for monitoring the facility to promote safety and adherence to policies, while also assisting with administrative tasks such as membership check-ins and scheduling. By fostering a positive atmosphere and addressing member needs promptly, the Fitness Center Staff helps enhance overall member satisfaction and retention. Ultimately, this role contributes to the smooth daily operation of the fitness center and supports the achievement of the organization's health and wellness goals.

Minimum Qualifications:

• High school diploma or equivalent.
• Basic knowledge of fitness equipment and safety protocols.
• Strong interpersonal and communication skills.
• Ability to work flexible hours, including evenings and weekends.

Preferred Qualifications:

• Experience working in a fitness center or related environment.
• Knowledge of health and wellness principles.
• Customer service experience in a health or recreational setting.
• Familiarity with membership management software.
• CPR and AED certification

Responsibilities:

• Greet and assist members and guests upon arrival, providing information about facility services and programs.
• Monitor the fitness center floor to ensure member safety and proper use of equipment.
• Maintain cleanliness and organization of the facility, including sanitizing equipment and restocking supplies.
• Assist with membership check-ins, registrations, and scheduling of classes or personal training sessions.
• Respond promptly and professionally to member inquiries, concerns, or emergencies.
• Support the implementation of fitness programs and special events as needed.
• Report any equipment malfunctions or facility issues to management for timely resolution.

Skills:

The required skills such as strong interpersonal and communication abilities are essential for engaging with members and providing excellent customer service daily. Knowledge of fitness equipment and safety protocols ensures the staff can maintain a secure environment and assist members effectively. CPR and First Aid certifications enable the staff to respond confidently to any health emergencies that may arise. Preferred skills and experience enhance the ability to support members' fitness goals and contribute to program development. Additionally, familiarity with membership management software streamlines administrative tasks, improving operational efficiency and member experience.