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What is the role of a Business Integration Coordinator - REMOTE at Southern Scripts?

The Business Integration Coordinator - REMOTE position at Southern Scripts is a Full-time or part-time position opportunity in the relevant field.

Where is this Business Integration Coordinator - REMOTE job located?

Dallas, Texas, 75209, United States

What type of employment is offered for this Business Integration Coordinator - REMOTE role?

Full-time or part-time position

What industry does this Business Integration Coordinator - REMOTE position belong to?

This role spans multiple industries.

What is the expected salary for this Business Integration Coordinator - REMOTE job?

Compensation will be discussed during the hiring process.

Business Integration Coordinator - REMOTE job near me in Dallas, Texas at Southern Scripts | Jobs and Employment

Business Integration Coordinator - REMOTE

Role and Responsibilities

The Business Integration Coordinator plays a key role in supporting the successful implementation, integration, and ongoing administration of RxCompass programs. This position works closely with internal teams, clients, vendors, and other stakeholders to help manage project timelines, coordinate client onboarding, track program status, monitor performance metrics, resolve operational issues, and ensure smooth program delivery. The role requires strong organization, communication, follow-up, problem-solving, and attention to detail, along with the ability to work in a fast-paced, evolving environment. The Business Integration Coordinator also supports process improvement efforts, helps ensure accountability across cross-functional teams, and maintains compliance with company policies, program requirements, and HIPAA obligations related to Protected Health Information. The Business Integration Coordinator is required to perform the following duties and professionally undertake the following responsibilities. Additional responsibilities include, but are not limited to, the following:

Work Environment & Expectations

Works in a dynamic environment requiring adaptability and flexibilityEmbraces change and evolving responsibilitiesWillingness to take on new duties as assigned.Abide by all obligations under HIPAA related to Protected Health Information (PHI).If a HIPAA violation is discovered, whether individually or by another, you must report the violation to the Compliance Officer and/or Human Resources.Attend, complete, and demonstrate competency in all required HIPAA Training offered by the company.Flexibility to understand, appreciate, and embrace that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Program & Project Management

Follows project plans to implement and integrate clients into programsManages deadlines and tracks progress across cross-functional teamsSupports onboarding of new clients and integration of existing clients into additional programsAttends key client meetings related to program implementationManagers program-related testing to ensure accuracy and performance

Data Analysis & Reporting

Tracks, analyzes, summarizes, and presents client/program statusesMonitors issues, procedures, and performance metricsMaintains client and program databasesActively monitors queues and responds within established goals

Cross-Functional Collaboration

Works cross-functionally to align teams, resolve issues, and drive actionPartners with internal teams, external clients, and vendorsSupports Client Experience team in implementation effortsCoordinates with stakeholders to ensure successful program deliveryCommunicates professionally with employees, vendors, and clientsHandles inbound inquiries related to program implementationProvides timely follow-up on issues and inquiriesEscalates discrepancies or workflow-impacting issues to leadership and stakeholders

Problem Solving & Risk Management

Identifies and addresses program-related risks and operational issuesTroubleshoots daily problems using strong problem-solving skillsEnsures smooth workflow and program operations

Accountability & Oversight

Holds internal and external stakeholders accountable for responsibilitiesEnsures adherence to program requirements and timelinesMonitors compliance with OLP-related policies and procedures

Knowledge & Continuous Improvement

Maintains working knowledge of company and departmental policiesStays informed on procedures and operational updatesContributes to process improvements by identifying inefficiencies or issues

Compliance & Regulatory (HIPAA)

Attend, complete, and demonstrate competency in all required HIPAA Training offered by the companyAbide by all obligations under HIPAA related to Protected Health Information (PHI)If a HIPAA violation is discovered, whether individually or by another, the violation must be reported to the Compliance DepartmentFlexibility to understand, appreciate, and embrace that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice

What We Have to Offer

Our benefits package is designed to keep our employees happy - physically, mentally and financially.

Medical, Dental and Vision insuranceDisability and Life insuranceEmployee Assistance ProgramRemote work optionsGenerous Paid-Time OffAnnual Reviews and Development PlansRetirement Plan with company match immediately 100% vested

Required Skills and Competencies

Proven leadership and interpersonal skills.Ability to absorb and retain information quickly.Highly self-motivated and directed.Keen attention to detail.Excellent analytical, critical thinking, and decision-making abilities.Experience working in a team-oriented, collaborative environment.Exceptional written and oral communication skills.Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.Strong documentation skills.Ability to understand current/changing business processes.

Supervisory Responsibility

None

Position Type and Expected Hours of Work

Full-time, salary/exempt position.Some flexibility in hours is allowed, but the employee must be available during the “core” work hours of 8:00 AM to 5:00 PM CT. We cover clients from the West to the East Coast; work times must be adjusted to cover meetings in all time zones. Ability to work extended hours, weekends, and holidays in accordance with industry demands.

Travel

This position requires minimal (10%) travel.

Required Education and Experience

Bachelor’s degree (Business) or higherDemonstrated knowledge of standard software applications, including MS Office and Windows

Preferred Education and Experience

Account Management experience a plusPBM experience a plusManufacturer Assistance Program experience a plus

RxCompass, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, RxCompass, LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

RxCompass, LLC expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of RxCompass, LLC employees to perform their job duties may result in discipline up to and including discharge. EOE M/F/D/V

Business Integration Coordinator - REMOTE in Dallas, Texas at Southern Scripts

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