Bilingual Sales Reprsentitive in Carlton, Oregon at Carlton Farms

General Description

The Bilingual Sales Representative is responsible for promoting the Carlton Farms brand through positive interactions with current and prospective customers, including English- and Spanish-speaking customers. This position requires fluency in both English and Spanish to effectively serve and grow Carlton Farms' bilingual customer base.

Job Duties

• Help customers find solutions for the products they wish to order, in terms of both timely delivery and desired product.
• Identify new customer opportunities, present them to the sales manager, and continually grow the business whenever possible.
• Adhere to pricing from weekly price sheets provided by the sales manager unless otherwise approved. Any exception pricing provided to customers must be agreed upon with the sales manager.
• Maximize product value by selling the best possible margin product as directed by the sales manager, offering the 2nd or 3rd best option as needed and approved.
• Make all sales calls to customers in a timely manner.
• Submit sales orders as they are taken, and reinforce with customers the need to place orders in time to meet the required 3:00 pm cutoff.
• Make every effort to sell customers something on each call — do not let a customer end a call without ordering.
• Determine when an in-person visit will improve the customer relationship and communicate that need to the sales manager for discussion.
• Provide bilingual (English/Spanish) communication support to customers, prospects, and internal teams as needed to ensure clear, accurate service.

Requirements/ Skills

• Bilingual required — fluent in both English and Spanish (spoken and written).
• 5+ years in a manufacturing or food industry sales position preferred.
• Excellent verbal and written communication skills.
• Detail-oriented, analytical, and willing to put in the time needed to meet deadlines.

Technology, Equipment, Certifications (i.e. 10-key, phone, chopper)

• Strong computer skills required. (Microsoft Office Suite experience required (Word, Excel).
• Google Suite experience preferred.
• Salesforce experience preferred.
• 10-key, phone, and fax proficiency.

Physical Requirements/ Working Conditions

• Ability to sit or stand for prolonged periods while using a computer keyboard, computer monitor, and telephone.
• Ability to lift, carry, and transport work-related materials that may occasionally weigh up to 25 lbs.