Parts Associate in Knoxville, Tennessee at Safe Industries

Position Summary
The Parts Associate ensures the availability, accuracy, and timely delivery of parts and inventory to support operations, contributing directly to operational efficiency, turnaround time, and service quality.

Essential Function & Core Responsibilities
- Safely operate a company-owned vehicle or personal vehicle for authorized business purposes in compliance with applicable laws, company policies, safety requirements, and vehicle-use expectations.
- Source and procure parts in a timely and cost-effective manner to support service operations.
- Coordinate with vendors, suppliers, and internal teams to ensure parts availability and delivery accuracy.
- Maintain inventory accuracy, organization, and replenishment processes to support operational efficiency.
- Monitor stock levels and identify shortages or delays impacting service operations.
- Support technicians and service teams by ensuring correct parts are available when needed.
- Assist customers and internal personnel with parts-related inquiries and support needs.
- Maintain accurate purchasing, inventory, and operational records within company systems.
- Support compliance with company processes, inventory controls, and documentation standards.
- Maintain organized and safe parts storage and operational areas.
- Demonstrate urgency, attention to detail, and professionalism in daily operations.

Required Qualifications
- Valid driver's license, with the ability to maintain an acceptable driving records, required insurance when using a personal vehicle, and company driving authorization.
- Strong understanding of parts sourcing, vendors, and industry standards.
- Proficiency in business systems, including ERP and other types of systems.
- Strong computer skills, including Microsoft Office.
- Strong attention to detail and accuracy.
- Ability to work with urgency in a fast-paced environment.

Preferred Education, Certifications, and/or Experience
- High School Diploma / GED high school diploma or equivalent (a higher education degree in business or related field preferred).
- Experience in heavy-duty or automotive parts procurement.
- Experience with inventory management and control.
- Proficiency in NetSuite and Service Pro (or similar ERP/FSM platforms) is highly preferred.

Why This Role Matters
- At Safe Industries, efficient service operations depend on having the right parts at the right time. This role ensures technicians can complete repairs without delay, directly supporting uptime, customer satisfaction, and mission readiness.

Physical Demands
Ability to work in office, parts, warehouse, shop, or customer-facing operational environments. This role may require standing, walking, reaching, bending, handling parts or materials, using standard equipment, and occasionally lifting, carrying, pushing, or pulling items consistent with business needs.

Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Long-Term Disability
- Paid Time Off (PTO)
- Paid Holidays
- 401(k)
- Employee Assistance Program
- Wellness Program

Equal Opportunity Employer
At Safe Industries, we believe in the value of your unique identity, background, and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, genetic information, disability, sexual orientation, gender identity, veteran status or any other status protected by the law. Applicants requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact Human Resources.