Benefits Administration Platform SME - Remote - Seattle, WA in Seattle, Washington at INFO ORIGIN INC

• The client is looking for experienced Benefits Administration Platform SMEs with strong expertise in Plan Configuration and Feed Management to support benefits administration solutions.
• SME should have experience with the Benefitfocus platform, and the Empyrean platform.
• The role involves configuring benefit plans, managing data integrations, troubleshooting system issues, and collaborating with business and technical teams to ensure successful client implementations.

Key Responsibilities

• Configure and maintain benefit plans, eligibility rules, rates, coverage levels, and enrollment settings within the respective platform (Benefitfocus or Empyrean).
• Configure, manage, and support inbound and outbound data feeds, including file validation, data mapping, reconciliation, and issue resolution.
• Support client implementations, system enhancements, testing, and production activities.
• Analyze business requirements and translate them into effective platform configurations.
• Perform system testing, troubleshoot configuration and file feed issues, and coordinate with cross-functional teams to resolve defects.
• Create and maintain configuration documentation, process flows, and support documentation.
• Ensure accurate and timely delivery of benefits administration solutions while adhering to project timelines and quality standards.

Required Skills

• Hands-on experience with either the Benefitfocus or Empyrean benefits administration platform.
• Strong expertise in benefit plan configuration, enrollment processes, eligibility rules, and benefits administration.
• Experience configuring and managing inbound and outbound file feeds, data integrations, file layouts, mapping, and data validation.
• Solid understanding of employee benefit plans, including medical, dental, vision, life, and voluntary benefits.
• Strong analytical, problem-solving, troubleshooting, and communication skills.
• Ability to work collaboratively with business stakeholders, implementation teams, and technical resources in a client-facing environment.