Heart Failure Inpatient Nurse Navigator in Gastonia, North Carolina at CaroMont Health

Job Summary: The Heart Failure Nurse Navigator coordinates evidence-based care for patients with heart failure across inpatient, transitional, ambulatory, community, and virtual-care settings. Serving as a patient advocate and liaison among patients, families, providers, and interdisciplinary teams, the navigator identifies eligible patients, closes gaps in care, supports timely follow-up, promotes effective self-management, and advances quality outcomes, including reduced preventable readmissions and improved patient experience. This position coordinates up till discharge and then passes off to the Heart Failure Transitional Care Nurse for Post-Discharge Care Coordination.

Qualifications:

• Graduate of an accredited nursing program; Bachelor of Science in Nursing preferred.
• Current, unrestricted Registered Nurse license in the state of practice or a multistate license recognized by the state of practice.
• Current Basic Life Support & Advanced Life Support Certification.
• Heart Failure Certification required or obtained within 6 months of hire. PCCN or CCRN will be considered as well for this position’s requirements with Heart Failure experience.
• Minimum of three years of recent clinical nursing experience; experience in cardiology, heart failure, critical care, case management, ambulatory care, home health, or transitional care preferred.
• Experience with patient education, interdisciplinary care coordination, and electronic health record documentation.
• Working knowledge of heart failure pathophysiology, evidence-based treatment, symptom escalation, medication management, nutrition, and chronic disease self-management.
• Strong assessment, critical-thinking, care-planning, communication, teaching, and motivational-interviewing skills.
• Ability to build collaborative relationships across acute, ambulatory, home, virtual, and community settings.
• Ability to prioritize a complex caseload, coordinate multiple services, and respond appropriately to changing patient needs.
• Skill in evaluating health literacy, applying teach-back, and adapting education to patient and family needs.
• Proficiency with electronic health records, data tracking, virtual-care technology, and standard office applications.

EOE AA M/F/Vet/Disability