Diagnostic Imaging Manager in Allentown, Pennsylvania at Lehigh Valley Imaging LLC

Lehigh Valley Imaging is hiring a Diagnostic Imaging Manager. This exciting opportunity is a full-time, exempt position.

Job Summary:

Coordinates all diagnostic imaging scans requested by clinical providers in accordance with proper operational protocols while adhering to set safety standards. Provides direct oversight of all Supervisors, Lead Technologists, Staff Technologists, Clinical Support Technologists and Registered Nurses. Operationally, the DI Manager ensures consistency in department functionality including but not limited to, patient scheduling, equipment, staffing and budgeting. Provides communication inter- and intra-departmentally to positively impact patient care through procedures, policies and regulatory standards.

Supervisory Responsibilities:

Direct managerial oversight of Supervisors, Leads, Technologists, Clinical Support Technologists and Registered Nurses.

Duties:

Payroll:

• Approves employee timecards for all personnel.
• Makes recommendations for merit increases, quarterly and end-of-year bonuses.
• Keeps Human Resources abreast of any personnel or schedule changes or employee issues.

Meetings and Initiatives:

• Attend all required meetings.
• Implement strategies for performance improvement and network initiatives, documenting, monitoring and reporting outcomes.
• Leads staff meetings and huddles.

Staffing:

• Oversees all staffing schedules. Ability to effectively provide support on the floor in times of staffing shortages.
• Conducts interviews for employment candidates, making recommendations for hire.
• Oversees training of new hires and provides new hire orientation.
• Provides support and guidance to direct reports, including employee relations and performance.
• Maintain strict confidentiality in regard to sensitive employee information and maintain HIPAA compliance.
• Ensures employee compliance with all policies, providing counseling and/or disciplining as necessary.
• Foster a positive work environment.
• Monitor employee continuing education/training and ensure employee licensure/certification is continuously valid.
• Monitor patient schedules to ensure appropriate staffing ratios.
• Conduct annual performance evaluations for both LVI and LVHN personnel, following the standards of both facilities.
• Support initiatives put forth by Human Resources to include disciplinary processes and awards programs.

Facilities and Equipment:

• Ensure routine and emergent maintenance is performed as required for all equipment. Interact with equipment manufacturers, provide POs as needed and authorize overtime.
• Oversee each facility’s physical space under direct purview, including equipment, facility maintenance, new project management oversight and make recommendations for upgrades or repairs.
• Ensure adequate supplies are ordered and available at all times.
• Make capital budget recommendations annually.

Management:

• Supply data for various metrics as requested, assist with operating budget and make recommendations for improvement.
• Follow up on patient feedback reports and Press Ganey comments. Address and resolve grievances from any source.
• Provides around-the-clock, continuous support for critical department needs.
• Write and enforce departmental and safety policies.
• Maintain compliance with policies and procedures related to radiology services.
• Liaise with third-party vendors, as needed for departmental needs.

Required Skills:

• Basic computer and telephone skills required. Demonstrates competency in Epic.
• Excellent customer service skills.
• Ability to deal effectively and ethically with confidential medical information related to patients, families and physicians.
• Effective verbal, written, problem-solving and time-management skills.
• Ability to multi-task and maintain organization.
• Project and model professionalism, dependability and a positive attitude at all times.
• Ability to work with good judgement and leadership.
• Ability to work collaboratively with all levels of the organization.

Education and Experience:

Bachelor’s degree from an accredited college or university preferred.

Graduate from accredited School of Radiology.

Minimum 5 years of radiologic experience.

Management or leadership experience is preferred.