Director of Human Resources in Baltimore, Maryland at TOLLER ENTERPRISES LLC

About the Role:

The Director of Human Resources in the Health Care and Social Assistance industry is responsible for leading and overseeing all human resource functions to support the organization's mission and strategic goals. This role ensures the development and implementation of HR policies, programs, and practices that promote a positive work environment and compliance with healthcare regulations. The Director will drive talent acquisition, employee engagement, performance management, and professional development initiatives tailored to the unique needs of healthcare professionals. They will collaborate closely with senior leadership to align workforce planning with organizational objectives and foster a culture of diversity, equity, and inclusion. Ultimately, this position plays a critical role in enhancing employee satisfaction, retention, and organizational effectiveness within a complex and dynamic healthcare setting.

Minimum Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, Healthcare Administration, or a related field.
• At least 7 years of progressive experience in human resources management, with a minimum of 3 years in a leadership role within the healthcare or social assistance sector.
• Strong knowledge of healthcare labor laws, regulations, and compliance requirements.
• Proven experience in talent acquisition, employee relations, and performance management in a healthcare environment.
• Excellent communication, interpersonal, and leadership skills.

Preferred Qualifications:

• Master’s degree in Human Resources, Healthcare Administration, or related discipline.
• Professional HR certification such as SHRM-SCP or SPHR.
• Experience with HR information systems (HRIS) and data analytics tools specific to healthcare organizations.
• Demonstrated success in leading diversity, equity, and inclusion initiatives within healthcare settings.
• Familiarity with employee wellness programs and strategies to support healthcare worker well-being.

Responsibilities:

• Develop and implement comprehensive HR strategies and initiatives aligned with the overall business plan and healthcare industry standards.
• Oversee recruitment, onboarding, and retention efforts to attract and maintain a highly skilled and diverse healthcare workforce.
• Manage employee relations, conflict resolution, and disciplinary processes while ensuring compliance with labor laws and healthcare regulations.
• Lead performance management systems, including goal setting, evaluations, and professional development programs tailored to healthcare staff.
• Collaborate with executive leadership to forecast workforce needs and develop succession planning to ensure organizational continuity.
• Ensure compliance with all federal, state, and local employment laws and healthcare-specific regulations.
• Promote a culture of diversity, equity, inclusion, and belonging through targeted initiatives and training programs.
• Manage HR budgets, vendor relationships, and technology systems to optimize HR operations and reporting.
• Provide coaching and guidance to managers and staff on HR best practices and organizational policies.
• Monitor and analyze HR metrics to inform decision-making and continuous improvement efforts.

Skills:

The Director of Human Resources utilizes strong leadership and strategic planning skills daily to align HR initiatives with organizational goals in the healthcare sector. Effective communication and interpersonal skills are essential for collaborating with diverse teams, resolving conflicts, and fostering a positive workplace culture. Expertise in healthcare labor laws and compliance ensures that all HR practices meet regulatory standards, minimizing risk for the organization. Analytical skills are applied to interpret HR metrics and data, guiding evidence-based decision-making and continuous improvement. Additionally, proficiency with HR technology and systems supports efficient management of employee information, recruitment processes, and performance tracking.