Practice Manager in Madison, Wisconsin at Radassist Technologies

POSITION SUMMARY

The Practice Manager is responsible for overseeing the operations of radiology practices. This role requires a leader who can manage multiple locations, ensuring the delivery of high-quality patient care, and efficient operational performance.

*Based in a home or regional office with regular travel to radiology practices within the Madison, Milwaukee, Green Bay region.*

ESSENTIAL RESPONSIBILITIES

• Provide strategic leadership and oversight for the day-to-day operations of radiology practices, ensuring full compliance with healthcare regulations, accreditation standards, and organizational policies.
• Review and approve practice schedules monthly to ensure appropriate coverage.
• Direct, mentor, and develop multidisciplinary radiology teams—including APPs, administrative staff, and clinical personnel—through effective performance management, training, and professional development programs.
• Collaborate with the executive director and finance team in the development and management of annual budgets, monitor financial performance, and implement cost-effective operational strategies that enhance efficiency and profitability.
• Ensure the delivery of exceptional patient care by establishing, maintaining, and evaluating radiology protocols, service metrics, and quality standards across all practice sites.
• Partner with the executive director and senior leaders to shape and execute strategic initiatives that expand service offerings, strengthen patient outcomes, and support growth in market presence.
• Build and maintain strong relationships with care site leaders, addressing concerns, improving service delivery, and ensuring fulfillment of contractual obligations.
• Uphold the highest standards of ethical and legal compliance, including adherence to HIPAA regulations and all relevant accreditation requirements.
• Utilize data analytics to monitor operational performance, identify trends, and drive data-informed decision-making.
• Collaborate with IT leadership to implement and optimize technology systems that improve workflow efficiency, clinical quality, and patient experience.
• Lead and support recruitment efforts for radiologists and key staff, overseeing onboarding processes and providing guidance to the Physician Scheduling Lead.
• Represent LucidHealth at professional events, recruitment activities, conferences, and meetings, serving as a key ambassador to prospective physician candidates.
• Work closely with LucidHealth training teams to develop and refine training resources, enhancing radiologist engagement, satisfaction, and overall work-life balance.
• Champion a culture of continuous improvement and foster collaborative relationships with internal stakeholders in alignment with LucidHealth’s mission, vision, and values.
• Coordinate with LucidHealth IT on planning and communication regarding system downtimes, upgrades, and implementation of new technologies.
• Perform other executive-level duties as assigned.

KNOWLEDGE & SKILLS

• Leadership abilities with strong organizational and communication skills.
• Proficiency in healthcare technology systems.
• Solid understanding of financial management principles.
• Effective project management skills with the ability to plan, execute, and manage multiple initiatives.
• Strong analytical and problem-solving capabilities with a proven record of identifying issues and implementing effective solutions.
• Excellent verbal and written communication skills.
• Exceptional interpersonal skills with the ability to build and maintain productive relationships with colleagues, physicians, and external partners.
• Self-motivated with the initiative to drive continuous improvement and enhance practice performance.

EDUCATION & EXPERIENCE

Bachelor’s degree in healthcare administration, business management, or related field. Master’s degree preferred. Minimum 5 years of experience in healthcare management, preferably in radiology or imaging services.

WORK ENVIRONMENT

Position is remote with routine travel to assigned radiology practice sites. Full-time role with flexibility required; occasional evening or weekend hours may be necessary to support operational demands. This role operates in a highly collaborative environment, working closely with physicians, patients, administrative teams, and other key stakeholders.

LucidHealth is an equal opportunity employer