Client Services Associate in Denver, Colorado at Northwestern Mutual - Denver

Client Services Associate

Job Description

The Client Services Associate provides full support to one or more Advisors & will primarily manage the execution of all of Advisors’ recommendations, preparation & closure of client meetings. Those responsibilities include data collection for investment analysis & operations, risk management implementation & service, and drafting client communication. This position will allow the associate to get broad exposure to an integrated financial planning practice.

Responsibilities

• Insurance Operations

• Prepare Insurance documents for client meetings

• Assist clients through the insurance application process through underwriting to policy delivery

• Monitor case progress and follow-up proactively

• Manage insurance policy servicing

• Investment Operations

• Prepare investment documents for client meetings

• Open and fund new accounts

• Execute account transfer, rollovers, and money-movement requests

• Manage investment servicing

• Client Correspondence

• Answer inbound phone & email inquiries

• Handle client service requests

• Proactively communicate with VIV Wealth Partners team and clients regarding account onboarding and servicing

Daily Time Spent (Approx.)

• 80% Operational Tasks

• 10% Long Term Projects

• 10% Case Prep

Qualifications

• BA/BS Degree required; Financial Planning/Finance/Economics/Business Major highly preferred

• Life & Health and Series 7 Preferred

• Must have strong organizational & prioritization skills

• Excellent follow-up & follow-through capabilities

• Task oriented

• Professional attitude, flexibility, demeanor, & appearance

• Must be an above-average communicator with exceptional interpersonal skills

• Must have an understanding of investments & general financial knowledge

• Previous work experience in the financial industry is preferred

• Must be able to demonstrate ability to build & maintain client relationships and trust

Salary/Benefits

• $65K - $105K depending on experience
• Medical, dental and vision with 100% of medical premiums covered by Viv Wealth Partners

• 4% company 401k match

• Hybrid work schedule

• Long term disability

• Unlimited PTO

• Bonus eligibility ​​​​​​​

Licensing Track

All associates must obtain Life & Health, SIE, Series 7, and Series 63 within the first 6 months of employment. All costs (study materials & exam) for the first try are covered by employer.

• We are strong, innovative, and growing with the backing of Northwestern Mutual, a company with over a 160-year history of acting in the best interests of our clients and community.
• We invest in our people – providing opportunities for you to grow personally and professionally, advancing your career, and contributing to our business.
• We care – making a positive difference in our communities by supporting research and programs to fight childhood cancer. Each year, our team donates time, talent, and financial support to causes we are passionate about.
• We are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age, or status as a protected veteran, or any other characteristic protected by law.