Recipient Rights Officer/Investigator in Kalamazoo, Michigan at Integrated Services of Kalamazoo

Do you have a passion for investigating and improving the health of individuals receiving behavioral health services? Would you like to be a valuable member of a diversity driven, mission-minded team that impacts our community? If so, we have an exciting opportunity for you to work as a full time (40 hrs/wk) Recipient Rights Officer!

What You Will Be Doing
Working as a Recipient Rights Officer you will follow-up on complaints and complete investigations in compliance with the Michigan Mental Health Code and MDHHS Administrative Rules, as well as other applicable state and federal laws, rules, policies and procedures. This position will also be responsible for training new staff in Recipient Rights and conducting site monitoring visits, as well as other duties as assigned.

What We Require
Bachelor's degree required preferably in the human services field, or in an unrelated field with a minimum of two years’ experience in working with mental health recipients in a Community Mental Health or Licensed Private Hospital/Unit setting strongly preferred. Previous investigation experience is desired. This position involves travel throughout the Kalamazoo area – a valid Michigan Driver's License and reliable transportation are required.

Why Work For ISK
Because we make a difference in the lives of the individuals we serve in the Kalamazoo community every day. You will have the opportunity to work with amazing co-workers in an environment that values diversity, inclusion, work/life balance and encourages ongoing education for professional development.

We also offer a competitive compensation and benefits package, with some of the best retirement plans in southwest Michigan including a 6.2% retirement match and pension plan!

You will also enjoy 12 paid holidays, Generous PTO and the opportunity to earn additional PTO hours for participating in our wellness program! Kalamazoo is the home of the Kalamazoo Promise!

Who We Are
Integrated Services of Kalamazoo (ISK) has been delivering quality services and programs to improve the lives of those we serve for over 30 years. ISK works with youth, families, and adults with mental illnesses, intellectual and developmental disabilities, and substance use disorders to help them succeed. We provide welcoming and diverse community partnerships which collaborate and share resources to support individuals and families to be successful and achieve their goals in a trauma-informed environment.

Come Join Us!

Individuals of diverse racial, ethnic, and cultural backgrounds along with bilingual candidates are invited to apply. ISK is an equal opportunity employer that encourages diversity and inclusion among its workforce. ISK fomenta la diversidad y la inclusión. #ISK1

We look forward to meeting you! Apply online at www.iskzoo.org/careers

Physical Requirements / Working Conditions:
Must be able to perform essential job functions with or without reasonable accommodations, including, but not limited to, visual and/or audiological appliances and devices to increase mobility.

Physical Efforts – Job demands include prolonged sitting and standing. Requires light lifting up to 25 pounds, stooping, kneeling, crouching, or bending. Requires coordination of hands and/or eye/hand/foot and ability to hear and communicate verbally.

Working Conditions – In office environment with noise from computers, copy machine, and telephones. Use of computer for periods in excess of 30 minutes at a time. May be exposed to bloodborne pathogens, infectious diseases, and parasites. May encounter community environments that include homes, schools, courts, and other community settings that may or may not be barrier-free. Travel throughout the Kalamazoo area may be required.