Medical Receptionist in Horsham, Pennsylvania at PainPoint Health

Medical Receptionist
Monday-Friday 7:30 AM-4:00 PM | $20-$23/hour | Full-Time
Location: Horsham, PA 19044

Looking for a rewarding career where you can make an impact every day?
Join SEPA Pain & Spine, a well-established pain management practice serving Southeast Pennsylvania for over 25 years, where you'll be the friendly first point of contact for patients, working alongside experienced clinicians in a collaborative, patient-focused environment.

Why You'll Love Working Here

• Consistent Monday-Friday schedule
• Established, respected practice with 25+ years in the community
• Collaborative, supportive clinical team
• Meaningful, patient-facing role
• Professional growth opportunities
• Strong benefits package

What You'll Do
As a Medical Receptionist, you'll provide essential administrative support, from patient check-in through scheduling and records management, helping ensure a smooth, welcoming experience for every patient.

• Check patients in and out, and register new patients, collecting co-pays and deposits
• Prepare new patient paperwork, insurance forms, and privacy notices
• Create new patient charts, pull existing charts, and file documentation
• Work within EMR systems daily to support clinical and administrative workflows
• Answer and direct phone calls in a friendly, professional manner
• Schedule, reschedule, and confirm appointments; proactively offer earlier openings from cancellations
• Schedule follow-up appointments at check-out, documenting any exceptions
• Obtain and record patient histories, vitals, and test results while maintaining confidentiality
• Prepare examination rooms and deliver compassionate support to patients and families
• Maintain confidentiality, security, and organization of patient medical records
• Ensure compliance with HIPAA, OSHA, and facility clinical guidelines
• Complete annual mandatory training by assigned due dates

Qualifications

• High school diploma or GED required
• 1+ year of administrative experience required
• 1+ year of hands-on EMR experience required
• Previous healthcare facility experience preferred

Skills for Success

• Excellent verbal and written communication
• Strong interpersonal and customer service skills
• Excellent organization and attention to detail
• Comfortable working independently
• Solid grasp of clerical procedures such as recordkeeping and filing
• Understanding of patient confidentiality requirements
• Familiarity with medical terminology and office ethics
• Proficiency with Microsoft Office Suite or related software

Benefits
Medical, dental, and vision insurance | Life & AD&D insurance | Short- and long-term disability | Employee Assistance Program (EAP) | Paid time off & paid holidays | Bonusly employee recognition program | DailyPay on-demand pay access

Join Our Team
If you're looking for an opportunity to make a meaningful impact on patients' care experience while working alongside a supportive, experienced clinical team, we'd love to hear from you.

An Equal Opportunity Employer

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.