Family Support Navigator in Utica, New York at Center for Family Life and Recovery

Responsible for the delivery of the Family Support Navigation Services throughout Oneida County. Will assist families struggling with addiction issues to navigate barriers and connect to services.

Key Responsibilities:

1. Program Services:

· Develop and facilitate the delivery of high-quality, results-oriented program.

· Assist families in connecting with Managed Care Organizations; treatment facilities; hospitals; community organizations; and support groups.

· Prepare reports and program outcomes, evaluate results, and strategically plan for future.

· Work with other staff members to ensure a holistic and integrated approach to mission-focused, family support program delivery.

· Collect service delivery data, review reports and program outcomes, evaluate results, and strategically plan for future.

2. Public Relations and Recruitment:

· Foster the development and implementation of media marketing around all events and programs in support of family.

· Coordinate an agency presence and voice on community committees, events, and coalitions.

Qualifications:

Bachelor’s Degree in Human Services with a CASAC and 5 years’ experience; Experience with mental health and substance use services, and volunteer management. Strong leadership skills and experience.

Work Environment

· Normal room temperature

· Relatively normal noise level (inside & outside).

Physical Demands

· Ability to sit and type at a computer screen for long periods of time.

· Ability to bend and stand for 10-20 minutes at a time.

· Ability to lift and move up to 20 pounds at a time.