Credit & Collections Manager in Decatur, Illinois at Morgan Distributing Inc
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Job Description
Position: Credit and Collections Manager
Company: Morgan Distributing, Inc.
Location: Decatur, Illinois
Interested in joining a growing, family-owned business?
...If so, we want to talk with you!
Come join our family!
Founded in 1954, Morgan Distributing Inc. ("MDI") is a third-generation, family-owned flagship motor fluid distributor in Illinois, Missouri, Indiana, Iowa, Kentucky, and Arkansas. We pride ourselves on delivering the highest quality motor oils, industrial lubricants, metalworking, and specialty fluids to our customers. Our markets span automotive, trucking, heavy-duty, agriculture, construction, mining, power generation, and industrial. We provide industry leading technology through synthetic lubrication, energy savings analysis and assist in the development of long-term sustainable maintenance programs. We are proud to be family-owned, promoting a legacy of hard work, integrity, and a true dedication to customer service. Learn more about MDI at www.mdilubes.com.
Morgan Distributing, Inc. is an ExxonMobil Lubricant Distributor headquartered in Decatur, Illinois with 3 additional locations in Fairfield, Illinois, Cape Girardeau, Missouri, and Valparaiso, Indiana.
We are currently seeking a Credit and Collections Manager in Decatur, Illinois.
The Credit & Collections Manager is a proactive and hands-on position that oversees the end-to-end credit management function. It is a critical member of the finance team and will establish risk management strategies, evaluate new credit applications, conduct periodic credit reviews, and lead customer collections. This position balances risk mitigation with business growth, maintaining strong relationships with sales and customers while protecting the company's cash flow.
Essential Functions:
- New Credit Applications
- Evaluate customer creditworthiness using credit reports, financial statements, trade references, and banking verification.
- Establish appropriate credit limits, terms, and conditions in alignment with company risk policies.
- Partner with the sales team to onboard new accounts efficiently while mitigating exposure to bad debt.
- Ongoing Credit Reviews & Risk Management
- Monitor existing customer credit balances, payment patterns, and financial health to proactively detect elevated risk.
- Perform periodic reviews of credit limits and adjust lines up or down based on risk profile and purchasing history.
- Identify high-risk accounts early and implement risk-mitigation tactics (e.g., credit holds, prepayments, cash-on-delivery).
- Customer Collections & Cash Flow Optimization
- Drive accounts receivable (A/R) collection efforts via structured phone calls, emails, and payment reminders.
- Maintain a reduced Days Sales Outstanding (DSO) and minimize bad debt write-offs.
- Resolve billing disputes, payment discrepancies, and short payments by collaborating internally with sales and operations.
- Negotiate structured payment plans for delinquent accounts and oversee collection agency or legal escalation when necessary.
- Reporting & Governance
- Prepare weekly and monthly A/R aging reports, collection forecasting, and credit limit tracking for leadership.
- Maintain credit files, tax exemption documentation, and customer agreements in compliance with regulatory standards.
Competencies:
- Strong understanding of financial statement analysis, credit scoring, and commercial credit law.
- Proficiency in ERP finance modules (e.g., NetSuite, QuickBooks, SAP, or PDI) and Microsoft Excel.
- Excellent negotiation, interpersonal, and conflict-resolution skills.
Position Type and Excepted Hours of Work:
This is a full-time position on day shift. To maintain full-time status, an individual must work 40 hours a week.
Supervisory Responsibilities:
None
Required Education and Experience:
- Bachelor’s degree in Finance, Accounting, Business Administration, or Economics preferred
- 3–5+ years of experience in credit risk evaluation, B2B collections, and accounts receivable
Benefits:
- Medical, Dental and Vision coverage
- Paid Time Off (PTO)
- 401(k) Retirement Plan with Matching Contributions
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Health Reimbursement Agreement (HRA)
- Paid Holidays
- Life Insurance
- Voluntary Disability Benefits
- Wellness Program
- Referral Bonuses
Apply Today!
Join a growing team with a 70-year history of excellence. If you have a clean driving record and a commitment to safety, we want to talk to you!
Morgan Distributing provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to legally protected characteristics.