CSR in Harrisburg, Pennsylvania at Community Veterinary Partners
Explore Related Opportunities
Job Description
Animal Hospital of Dauphin County is an AAHA Accredited Hospital Seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the Veterinary products and services we provide
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Basic Veterinary Terminology
Schedule is : Five shifts mix of 730-3 and 130-9. One Saturday shift/month required from 8:30am-6:00pm.
$15-$15.50/hr Compensation based on experience.
The Animal Hospital of Dauphin County has been caring for pets in the greater Harrisburg and Hershey communities since 1962. We started out in a small, three-bedroom house (now home to our business offices). After several expansions, we now work in a 6,000 square-foot, fully equipped animal hospital. We focus on prevention and early detection of diseases, which allows for more effective treatment and a longer life for the pets that we care for. We update our testing methods and treatments through continuing education and by consulting with specialists in many disciplines.
www.ahdcvets.com
Job Type: Full time (36-40 hours/week)
Pay: $15.00 - $15.50 per hour
Benefits:
- Employee discount
Schedule:
- Evening shift
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Veterinary: 1 year (Preferred)
- Customer service: 1 year (Required)
Ability to Relocate:
- Harrisburg, PA 17112: Relocate before starting work (Required)
Work Location: In person