Senior Account Manager – Germany Remote (IoT, MVNO or MNO) at KORE Wireless Inc

About KORE Wireless

KORE is a recognized global leader in Internet of Things (IoT) connectivity and solutions. We are dedicated to empowering businesses by simplifying the complexities of IoT and enabling them to deploy, manage, and scale their IoT innovations worldwide. We are seeking an experienced Account Manager tor to join our European sales organisation.

Summary

The Senior Account Manager will be responsible for leading, building and maintaining relationships with existing clients while working closely to identify client needs. This individual is responsible for driving sustainable growth, maximizing customer lifetime value, and ensuring client satisfaction within an existing portfolio. The ideal candidate will be a trusted advisor who can secure long-term revenue, drive the adoption of KORE’s full suite of services, and foster deep, lasting business relationships. This role requires a candidate with direct experience in the IoT, MVNO or MNO industry. The position is remote based with some travel required. We can be flexible on the location within the country.

Industry Experience

The candidate must have prior experience working in the IoT, MVNO, MNO, or an equivalent sector.

Essential Functions

• Represent the KORE brand in a professional high integrity manner at all times
• Manage a set of strategic customer accounts, helping them throughout the life cycle and assist in growing their business to increase subsequent device activations on the KORE Network
• Develop and execute a sales plan to maximize sales opportunities for all KORE service offerings across allocated geographic locations
• Establish and sustain commercial relationships in line with KORE values
• Ensure that all prospects’ technical and commercial requirements are fully understood and communicated internally using established communication protocols including lead management leading management via SalesForce.com
• Meet specific performance targets including calls, executed NDAs, lead follow-up and qualification, create and manage marketing campaigns, and communicate such activity
• Develop and maintain effective relationships across KORE and in particular the KORE Territory Sales Management, Business Development, and Direct Sales Teams
• Understand and concisely articulate market position and value proposition of KORE and execute on a strategy that works to set KORE apart in the competitive landscape

Required Education And Experience

• Minimum of 3+ years of services or product sales/account management experience in the specified geographic market sector

Preferred Education And Experience

• Experience in sales of integration or added-value services in an IT environment

Skills, Abilities And Qualifications

• Excellent command of English, oral and written language
• Strong organizational skills with ability to prioritize and multi-task
• Willingness to learn new technology

Preferred Skills, Abilities And Qualifications

• N/A

WORK AUTHORIZATION

• Must be legally eligible to work in Europe

Travel

• Up to 30%

Competencies

• Customer Focus
• Integrity
• Initiative
• Innovation
• Collaboration and Results Orientation

Kore Values

Customer Obsession

We earn trust through deep understanding and relentless commitment. We earn the trust of our customers and aim to delight them through our solutions – we want to be loved by our customers.

Be the Spark

We lead with energy, creativity, and urgency. We don't wait for change – we ignite it. We listen, engage, and encourage others to participate.

Own the Outcome

We take accountability seriously – delivering on our promises to customers, teammates, and ourselves. We finish what we start. We think like owners and we’re frugal where it makes sense.

Grit & Positivity

We face challenges head-on – with resilience, optimism, and determination. We look at these situations as an opportunity to create a positive outcome. When we make a commitment, we deliver. We challenge those in a respectful way that do not meet their commitments.

Challenge. Debate. But Be Human.

We speak up, question assumptions, and challenge ideas – not people. We aim for the best outcomes through respectful, direct, and open dialogue, keeping in mind we’re all on the same team.

Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to remain stationary; move; lift and/or move up to 15 pounds. The employee must regularly sit; use hands to finger, handle, or feel; reach with hands and arms; communicate. Specific vision abilities required by this job include close vision.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

“KORE Wireless Group, Inc. is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of any kind. KORE is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at KORE are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age physical, mental or sensory disability, HIV Status, sexual orientation, gender identify and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. KORE will not tolerate discrimination or harassment based on any of these characteristics"