JobTarget Logo

Customer Service Representative in Clinton Twp., Michigan at GAGE BILT Inc

Job Function: Customer Service
GAGE BILT Inc
Clinton Twp., Michigan, 48038, United States
Posted on

Explore Related Opportunities

Job Description

Description:

Gage Bilt is a proud Michigan-based company, manufacturing and selling our own line of industrial riveting installation tools and accessories worldwide. As a family-run business since 1956, we have a dedicated team, with some employees having over 30 years of service. We are eager to discuss how we can grow together.

What You’ll Do

  • Confirm, enter, track, and follow up on entered orders in our ERP system.
  • Prepare and process customer quotations.
  • Manage emails and communication through Outlook.
  • Answer phones and serve as the first point of contact for customers.
  • Support the Sales team with product information, lead times, and pricing.
  • Provide professional, solution-focused customer service to build and maintain long-term relationships.
  • Develop product knowledge to assist with technical questions and support sales growth.
  • Maintain accurate customer records and updates in our ERP/CRM to support sales planning and forecasting.

What We’re Looking For

  • Strong communication skills, both verbal and written.
  • Ability to multi-task and stay organized in a fast-paced manufacturing environment.
  • A team player with a positive, problem-solving mindset.
  • Prior customer service experience preferred, manufacturing or technical product experience a plus.
  • Proficiency with Microsoft Office (Excel, Word, Outlook); ERP/database experience preferred.
  • Eagerness to learn and grow within the company.

Requirements:

  • High School Diploma or GED

Benefits:

  • Benefits: Medical, dental, vision, 401k, 401k match, PTO, short- and long-term disability
Requirements:

Job Location

Clinton Twp., Michigan, 48038, United States

Frequently asked questions about this position

Similar Jobs In Clinton Twp., Michigan

Hot Job

Experienced Service Advisor

Feldman Auto
Clarkston, Michigan
Hot Job

Customer Service Representative

Hart Medical Equipment
Macomb, Michigan
New

lead

SW Retail Group LLC
Warren, Michigan

Customer Service Representative

Charles Knuth - State Farm Agency
ANN ARBOR, Michigan

Retail Sales Associate (Grosse Pointe, MI)

Staples
Grosse Pointe, Michigan

Apply NowYour application goes straight to the hiring team