Technical Consultant at Keboola – Prague, Oklahoma

Keboola raised $32M (Central Europe’s largest Series A in 2023) to redefine how companies work with data. Our platform delivers 10x results for customers. Our mission is simple: empower every organization to use data effectively. We’re a global team of innovators who believe collaboration, trust, and experimentation drive success.

The Technical Consultant is a senior customer-facing delivery role within Keboola's Professional Services function. You will lead scoped, outcome-driven technical engagements that help customers accelerate adoption, solve complex data challenges, and get lasting value from the Keboola platform.

You operate as a technical partner to Customer Success Managers, activated by demand, engaged with clear scope and exit conditions, and always working toward a clean handover.. Alongside active delivery, you proactively identify new engagement opportunities in collaboration with the CS team, contributing to demand generation as a standing part of the role.

You will work closely with CSMs, Support, Engineering, and customer stakeholders across the full engagement lifecycle, from discovery and scoping through delivery and handover.

• Lead scoped technical engagements end-to-end: define scope and success criteria, deliver against them, and close with a documented outcome and clean handover.

• Execute hands-on technical work including architecture guidance, implementation support, configuration, validation, and troubleshooting, stepping in directly when it meaningfully unblocks progress or reduces risk.

• Manage engagement scope actively: size work before starting, identify scope creep early, and re-scope formally rather than absorbing additional work silently.

• Deliver across both billable engagements (SOW-based) and value-adding work, meaning non-billed customer-facing activity that drives retention, adoption, or expansion.

• Identify potential PS engagement opportunities through participation in the weekly CS leadership cadence and review of CS team account updates.

• Collaborate with CSMs to surface technical need signals before a formal request is raised and propose engagement scope jointly.

• Stay close to the CS team as a standing practice, not a secondary activity.

• Embed with senior customer stakeholders to translate complex, ambiguous problems into clear, executable solution paths.

• Shape architectural and technical decision-making through deep product and domain expertise.

• Coordinate with Support, Engineering, and customer teams to drive momentum and remove blockers.

• Lead stabilization during high-severity incidents and ensure clean handover to CSMs and customer teams at engagement close.

• Lead technical discovery to understand customer architecture, constraints, and strategic direction.

• Design end-to-end solutions covering patterns, sequencing, tradeoffs, and risk mitigation.

• Know when to go deep personally and when to delegate, always optimizing for sustainable outcomes.

• Contribute reusable patterns, playbooks, and internal knowledge to improve future delivery quality across the PS team.

• 5+ years of experience in a technical customer-facing delivery role in Technical Consulting, Solutions Engineering, Professional Services, or similar, within B2B SaaS or data/tech companies.

• Deep expertise in modern data platforms, architectures, and analytics ecosystems; comfortable working directly with pipelines, configurations, and system designs.

• Strong troubleshooting and architectural judgment across complex, multi-system environments.

• Proven ability to scope and deliver technical engagements independently, defining success criteria, managing to them, and closing with documented outcomes. Decisive in ambiguous, high-stakes situations and able to connect customer strategy to technical solutions.

• Experienced at leading and coordinating across internal teams, customers, and partners without formal authority; takes full accountability for outcomes.

• Clear communicator with both technical and business stakeholders, able to translate complexity into clear direction and action.

• Fluent in Czech; English is a strong plus.

• Based in Prague, able to work in a hybrid setup. We do not offer relocation or visa packages.

• Competitive salary + equity package.
• Budget for education.
• 25 PTO's plus 3 sick days.
• Cool new offices in the heart of Holesovice in Prague. You need to be 3 times a week in the office.
• No set office hours and flexibility.

• Care, love and respect
• No BS
• Get your stuff done and do a bit more
• Create and innovate
• Learn!
• One team